The Vice President of Hospitality will be a strategic leader responsible for overseeing and optimizing all aspects of the hospitality operations across multiple properties or service areas. This role will focus on delivering exceptional client experiences, driving operational efficiency, and enhancing brand reputation through innovative hospitality strategies. The VP will work closely with senior leadership to align business goals with client satisfaction, employee engagement, and profitability. The position demands a deep understanding of luxury service standards, operational excellence, and a strong ability to lead cross-functional teams.
To be successful as a VP, Hospitality, you should have experience with:
- Large event partnerships and sponsorships
- The ability to deliver a client engagement strategy
- Sport and entertainment
Some Other Highly Valued Skills May Include
- Strategy and planning
- Hospitality experience
- Business partnership management
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.
This role is located in New York, New York
Minimum Salary: $168,000
Maximum Salary: $193,000
The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any another type of compensation or benefits that may be available.
Purpose of the role
To plan, execute, manage and oversee a wide range of events and/ or hospitality initiatives, collaborating with internal stakeholders to understand business objectives and external vendors to develop creative and impactful event or hospitality experiences
Accountabilities
- Development, planning and strategic oversight of events of any format, including conferences, seminars, product launches, client appreciation events, external partnership events, sponsored conference programmes, internal engagement events client entertaining through hospitality & ticket only and other marketing initiatives.
- End to end management all aspects of event logistics, including format proposal, all venue and vendor selection and management, production management, content development, delegate, host and speaker management and on site co-ordination of these, as needed.
- Management of the hospitality programme, through Barclays-owned sponsorship assets, contracted memberships and adhoc brokering for clients and internal stakeholders, where applicable.
- Understanding of and adherence to all applicable internal controls throughout the planning process as well as identifying and mitigating potential areas of risk.
- Post event or hospitality assessments to analyse the success of each initiative and identify areas for improvement.
- Expert advisor and partner to stakeholders and hosts to ensure event delivery meets their aims and objectives, in certain cases.
- Build and maintenance of industry relationships with suppliers and industry experts to stay at the forefront of event & hospitality trends, technology advances, new openings and best practices, where applicable.
Vice President Expectations
- To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
- If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
- OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
- Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
- Manage and mitigate risks through assessment, in support of the control and governance agenda.
- Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
- Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
- Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
- Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
- Adopt and include the outcomes of extensive research in problem solving processes.
- Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
