You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Location: We support US flexible working arrangements in the contiguous 48 states.
At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, you’ll be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America.
The opportunity:
The Sr Accommodation Specialist Integrated Absence & STD works with FullscopeRMS Customers including the employers, employees, and the employee’s health care providers to explore and implement workplace accommodations, including leave as an accommodation to keep or return employees to performing the essential functions of their job. The AS acts as an accommodation subject matter expert to FullscopeRMS Integrated Absence & STD teams and its customers with regard to the Americans with Disabilities Act (ADA) and Pregnant Workers Fairness Act (PWFA) as well as other federal or state regulatory policies or insured disability plans. In this role, the AS works closely with the Senior Manager & Legal counsel to ensure services are compliant. The AS collaborates with key claims partners, business stakeholders and customer points of contact to execute on the business service agreement.
How you will contribute:
Providing day to day support of FullscopeRMS customers’s regulatory obligations under the Americans with Disabilities Act (ADA) and Pregnant Workers Fairness Act (PWFA) and other federal or state regulatory policies or insured disability plans alongside and in collaboration with the customer’s HR and management team, specific to both leave and non-leave workplace accommodations.
Assisting FullscopeRMS customers’ and their employees in the detailed components of the ADA and PWFA interactive process, which includes (but is not limited to):
Identify Need for Accommodation
Medical Certification
Essential Job Functions
Intitiation of and Completion of Interactive Process Discussions
Evaluation of Leave, Stay at Work, and Return to Work Accommodations
Evaluate for Alternative Accommodations
Determine Approximate Cost for Accommodation
Assessment if Requested Accommodation would cause Undue Hardship for Employer
Relaying Assessment to Employers to aid in Employers’ Decision to Accommodate
Follow-up for Success
On-going Communication
System Tracking and Reporting
Evaluation of Requests for Accommodations
Facilitation of, and engagement in, interactive dialogue with employees, medical professionals, supervisors, and HR business partners to assist employees who require workplace accommodations based upon a medical condition.
Documentation of the request for accommodation including detailed points of contact and actions taken to coordinate the accommodation request.
Assisting employers with identification of essential functions of the job and reviewing employer’s job description.
Working closely with FullscopeRMS Legal to obtain advice concerning legal requirements.
Maintaining current knowledge on State and Federal laws and regulations surrounding the ADA and other relevant legislation
Providing ADA specific education to employers and employees.
Partnering with external vendors and/or other resources to explore effective accommodation options (e.g. Job Accommodation Network)
Protecting and maintaining personal health information with a high level of confidentiality abiding by FullscopeRMS procedures and by HIPPA, ADA, PWFA, and other state and federal requirements, rules and regulations as applicable.
What you will bring with you:
Ability to work with a diverse group of people
BS/BA in Vocational Rehabilitation, Human Resources, Counseling or the like or equivalent experience managing accommodation requests.
Experience in two or more of the following areas: RTW Services, Labor Relations, Absence Management, Disability Claim Management, Project Management
Experience with ADA (Americans with Disabilities Act) and FMLA (Family and Medical Leave Act).
Ability to Communicate effectively and professionally with a wide variety of both internal and external FullscopeRMS business partners, peers, and resources.
Attention to detail with documentation, reporting and communication.
Excellent analytical skills and attention to detail.
Facilitation skills in a variety of circumstances and with a wide variety of input. Ability to influence and teach. This influence translates into business needs and goals supporting a customers’s human resource capabilities.
Strong oral and written communication skills.
Self-directed with an ability to work independently and make independent judgments and decisions while also knowing when legal and compliance issues need to be escalated to FullscopeRMS Law.
Strong organizational skills, including the ability to prioritize work and multi-task.
Strong research, analytical, critical thinking, problem solving skills and decision-making skills
Ability and desire to work in a fast-paced, service-oriented environment
Excellent verbal communication skills, with the ability to be both pleasant and professional
Strong written communication skills
Strong interpersonal and customer service skills
Ability to initiate and prioritize regular work duties and projects
Detail oriented, organized, the ability to multi-task, and strong time management skills
Strong computer skills, proficient in PC environment and MS Word, Excel, and email systems
Ability to work professionally and effectively with co-workers, customers, claimants, vendors and others with whom FullscopeRMS does business
Do you see yourself in this role even if you haven’t checked all the boxes above? We welcome all talented candidates and are committed to a culture that represents diversity in all forms. If you think you might thrive in this setting, we would love to hear from you.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
Life is brighter when you work at Sun Life
Excellent benefits and wellness programs to support the three pillars of your well-being – mental, physical and financial – including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&D insurance as well as disability programs and more
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Salary Range: $56,100 - $84,200
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at www.sunlife.com/us to learn more.
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
#LI-remote
Our Affirmative Action Program affirms our commitment to make reasonable accommodation to the known physical or mental limitation of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email thebrightside@sunlife.com to request an accommodation.
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
Absence / Leave Management
20/02/2025
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
