Your Team Responsibilities
Implementation Managers work directly with clients across all market segments (front and middle office), including hedge funds, banks, brokers, wealth managers, asset managers and pension plans. Implementation Managers direct and coordinate all work efforts internally and work with the client throughout the on-boarding process, which is organized as an implementation project, and which results in an enterprise solution in which our risk, performance and analytics products are integrated into the client’s investment process. Implementation Managers manage several client on-boarding projects simultaneously. They form and lead virtual teams, along with Implementation Consultants, Risk Consultants, Product Mangers, Solutions Managers and Sales, dedicated to the clients.
Your Key Ressponsibilities
- Lead the presentation of Implementation Services during pre-sales and contract negotiations with clients and make recommendations on best practice of implementation in order to maximize the likelihood of success
- Understand client’s requirements (analytic and technical) and client’s detailed operation to translate into a well-defined solution architecture that aligns with MSCI’s service catalog.
- Take full responsibility and accountability for managing client implementation projects from initiation to seamless transition into operational service
- Recognize, document and integrate in the solution planning any solutions gap that would require specific product development to meet client requirements.
- Prepare and present clear and detailed project plans and solution definitions that comprise all deliverables that will be documented in the contract with the client
- Define success criteria, establish and manage reasonable expectations, internally and externally
- Understand, analyze and configure technical aspects of the client workflow
- Organize resources required and establish milestones and timeframes internally and with clients
- Coordinate internal and external effort to complete all planned tasks and resolve all unplanned issues
- Communicate and report on project status/issues/risks with all stakeholders efficiently via appropriate media at agreed frequency
- Escalate to project stakeholders critical issues and risk factors that might delay a deliverable or threaten effective project completion
- Follow implementation best practice and create best client experience during the project
- Prepare internal and client project deliverables during transition to operational service
Your skills and experience that will help you excel
- Knowledge of and experience with a variety of information technologies, including portfolio or risk management systems
- Excellent understanding of financial products is required: equities, fixed income, derivative products and financial risk management techniques, portfolio management theory and performance attribution.
- Project management certificate including Agile techniques (e.g. PMP, PRINCE2)
- Demonstrable experience in a transformational role (i.e. where heavy change of process had been orchestrated)
- Strong communication, organizational, negotiating and problem solving skills
- Self-reliant, detail-oriented and a fast learner
- Excellent in team work and collaboration
About MSCI
What we offer you
- Salary range: $125,000 - $163,000 / year plus eligible for annual bonus
- Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.
- Flexible working arrangements, advanced technology, and collaborative workspaces.
- A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
- A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.
- Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.
- Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.
- We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.
At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.
MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.
MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.
To all recruitment agencies
MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.
Note on recruitment scams
We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com
