The Technical Product Manager in this role will lead the strategic vision and roadmap for a technical product with enterprise-wide reach, demonstrating a deep understanding of the product and representing it to both clients and stakeholders.
Corporate Systems' Enterprise Productivity & Enablement (EP&E) is seeking a Product Owner for a new opportunity! We are currently in the Beta phase of development on a product that will provide GenAI-based chatbot and virtual assistant capability to all Vanguard crew, and are looking for a Product Manager to drive strategy, own the roadmap, and liaise with technical and business teams to maximize product value. This is a chance to be part of a product team from the early stages of development and engage in the complete product lifecycle from inception to delivery and beyond.
Core Responsibilities
- Lead technical product management activities for multiple technical products, or one strategic technical product. Participate in the design and continuous improvement of the technical solution.
- Collaborates with cross-functional teams to create best practices that drive significant change to the client experience.
- Coach technical product teams towards best practices and learnings. Ensures delivery of messaging, communication, and customer outreach as necessary.
- Partner with stakeholders to resolve production and implementation issues in a timely manner, and supports/drives escalations where required to enable rapid delivery.
- Lead the planning, development and implementation of new technical products. Define and analyze technical markets, developing detailed product features and requirements, and develop implementation plans.
- Employ a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
- Participate in and provide recommendations for ongoing business planning and departmental prioritization activities.
- Participate in the team’s engineering practices in development, continuous integration, and automated deployment.
- Participate in special projects and performs other duties as assigned.
Qualifications
- Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred. Minimum of five years related work experience.
- Two years of leading large cross-functional teams on major organizational projects preferred.
- Stakeholder management, strategic thinking, prioritization skills
- Prior experience with driving the vision, strategy and roadmap for a new initiative.
- Operating in ambiguity, familiarity with Atlassian tools suite (Jira, Confluence, Advanced Roadmaps, etc.), familiarity with FLOW and PlanView Viz.
- Experience in a Product Owner or Product Manager role, specifically where that role regularly liaised with with both business and technical teams.
- Demonstrates strategic mindset, shows technical expertise, uses business insight, cultivates innovation, embraces change, and demonstrates tech savviness.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
Our commitment to diversity, equity, and inclusion
Vanguard’s commitment to diversity, equity, and inclusion (DEI) is central to our ability to deliver on our mission. We aspire to create a work environment that is inclusive, equitable, and diverse—one that enables our employees, whom we call crew, to thrive and bring their best selves to work every day on behalf of our clients.
Cultivating DEI lifts our entire organization, and everyone shares accountability for our progress—from our senior leaders who lay the foundation and set the example for inclusive behaviors to crew who are growing in their personal DEI learning experiences.
Together, we’re on a mission. We are fueled by the value of diverse voices and connected through friendships and a culture of care—for our clients, our communities, and each other.
Vanguard’s DEI journey has no finish line. Our commitment is enduring, and we remain focused on the path ahead. To learn more about Vanguard goals and progress toward DEI, download our Diversity, Equity, and Inclusion Report.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
