Together we fight for everyone’s opportunity for a better financial future.
We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now
Get to Know the Opportunity:
The Senior Talent Acquisition Operations Specialist will provide operational support and direction for full cycle recruiting in a busy financial services corporate recruiting department. Responsible for ensuring adherence to Voya HR policies and procedures with onboarding new hires.
The Contributions You’ll Make:
Background Checks:
- Monitors, grades, and completes all backgrounds run on our new hires, ensuring all sections have been completed per decision grids/company guidelines (references, criminal, drug screen, education, employment, credit, broker check and/or professional license verification).
- Continually partners with BG check vendor and engages in Compliance training to ensure our guidelines and packages are in compliance with ever changing federal and state regulations including FINRA.
- Primary research and responsibility staying abreast and educated on changing laws/best practices. Socialize all recommendations for modifications to TA Ops Manager.
Offer Letters:
- Partners with key HR stakeholders to update and maintain Voya Offer Letter templates. Assists recruiters and HR Advisors with offer letter completion according to established SLA’s, drafts and seeks approvals for specialized language.
Employee Referral Program:
- Owns and maintains program guidelines, ensuring criteria are met for each submitted bonus; handles all reporting, approvals, communications, and payout tracking.
- Provides recommendations for program improvements based on research and knowledge share with partner companies.
- Maintains guidelines on myHR and handles quarterly enterprise communications on Voya360, proactively working with recruiters on campaigns for hard to fill jobs.
Day One Coordination:
- New Hire Reporting, content build out and maintenance, weekly I-9 audit across all sites ensuring accurate and compliant submission of all forms, E-Verify administration, oversight of all pre-hire and post-hire onboarding communications and the hire process in Workday.
- Reviews onboarding content on a quarterly basis for enhancement opportunity.
- Oversees the Business Overview content, updating on a quarterly basis, working closely with Retirement, EB and IM SMEs.
Form I-9s:
- Ongoing tracking of all I-9s that require reverification and audit reporting for the enterprise.
RFPs/ Surveys/Audits:
- Coordinates thoughtful responses for all requests on behalf of the TA team, working with appropriate TA SME depending on content requested.
Vendor Management:
- Manages vendor relationship with background partner, acts as liaison with other preferred vendors and procurement, tracking MSAs/SOWs, updating contact information, responding to inquiries as requested.
- Reports on scorecard, and helping to manage performance/provide feedback.
Office Management:
- Ensures all office supplies are ordered, office equipment is in working order, coordinates calendars, team meetings and travel for executive interviews.
- Assists recruiters with job fair coordination, candidate tracking, set-up, and giveaways.
- Manages the ordering and budget tracking of office supplies, including Day One and Career Fairs.
- Develop flyers for industry associations/networks. Develop on going communication plan.
SharePoint Owner / Administrator:
- Continual partnership with recruiters and HRSD to ensure all critical process guides and references are up to date.
Continuous Improvement:
- Workday: Ideates on and drives Workday automation and enhancement projects and assists with testing as well as the change management process/training.
- Document Retention: Review, coordination, and retention of all regulation documents in accordance with Voya Compliance Departments.
- Recruitment Support: Utilize tools and technologies to measure ROI and capabilities of resources to deliver analytics leveraged to manage recruitment costs, build sourcing effectiveness, and drive results (i.e. job boards, social media, etc.)
- Other special projects and duties as assigned.
- Ensuring adherence to Voya HR policies and procedures with onboarding new hires.
Minimum Knowledge & Experience:
- College degree
- Strong computer skills including Advanced Excel, Word, PowerPoint, on-line calendar products, and conferencing systems.
- Excellent organizational and process skills with a demonstrated ability to work on multiple priorities at one time.
- Ability to meet deadlines while maintaining a high degree of accuracy.
- Strong team player and collaborative work style.
Preferred Knowledge & Experience:
- prefer at least 1-2 years supporting the HR or staffing function
- Workday experience desired.
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Compensation Pay Disclosure:
Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.
The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Be Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
Learn more about Voya benefits (download PDF)
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
- Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
- Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
- Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
- Business Acumen:Appreciation and understanding of the financial services industry in order to make sound business decisions.
- Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Learn more aboutCritical Skills
Equal Employment Opportunity
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Reasonable Accommodations
Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.
Misuse of Voya's name in fraud schemes
