Our Firm
American Century Investments® is a leading global asset manager with over 65 years of experience helping a broad base of clients achieve their financial goals. Our expertise spans global equities and fixed income, multi-asset strategies, ETFs, and private investments.
Privately controlled and independent, we focus solely on investment management. But there’s an unexpected side to us, too. We direct over 40% of our profits every year—more than $2 billion since 2000—to the Stowers Institute for Medical Research. Our ongoing financial support drives the Institute’s breakthrough work and mission of defeating life-threatening diseases like cancer and Alzheimer’s. So, the better we do for our clients, the more we can do for everyone.
All 1,400 of us across the globe are inspired every day by the unique difference our hard work can make in so many lives. It shows in the curiosity we bring to every initiative, the deep relationships we build with our clients, and the way we treat each other in the hallway. If you’re excited to learn more about us, we can’t wait to learn more about you.
Role Summary:
The Director Client Development plays a key role in the design and execution of the Personal Financial Solutions (PFS) division’s Private Client Group RIA platform and related advisory capabilities client offering. In addition, this role helps to align PFS Client Development channel to drive sales and service enablement across our Contact Centers (Core Investors/Business Retirement Solutions/Priority Investors/Learning Quest 529), Sales, Client Relationship Associates and Financial Consultants. You will collaborate with senior leadership and key business partners to ensure alignment and pull through of strategic initiatives through the client facing associates in the Client Development channel. Finding opportunities to improve platforms, capabilities and processes to improve efficiencies and drive productivity of client facing associates is paramount. You will act as liaison to internal business partners to further educate and grow the business.
Responsibilities
Requirements
Proven leadership skills with strong ability to empower, delegate and achieve results both with and without having direct management authority
Experience working in a client service environment within the asset management or financial industry
Knowledge and experience applying FINRA, SEC, and State Securities rules and regulations to decisions and activities
Adept interpersonal and influencing skills to optimally communicate and collaborate with multiple internal and external business partners (Compliance, Digital, IT, Legal, Marketing)
Strong analytical skills
Able to complete assignments independently, using a high level of judgment and initiative to resolve problems and develop recommendations
Excellent organizational skills and able to balance multiple tasks at once
Digital literacy including Microsoft Excel, Word, PPT
Exhibits the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven, Adheres to the highest ethical standards and business practices, and Supports a culture of compliance.
Additional Requirements:
Employees are required to be in the office on a scheduled frequency. Adherence to this schedule is essential to fulfilling the expectations of the role.
American Century Investments is committed to complying with the Americans with Disabilities Act and all other applicable Equal Employment Opportunity laws and regulations. As such, American Century strives to provide a reasonable accommodation to any qualified individual under the ADA to perform essential job functions.
American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age for individuals forty years of age and older, military and veteran status, sexual orientation, and any other basis protected by applicable federal, state and local laws. ACI does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases.
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