Together we fight for everyone’s opportunity for a better financial future.
We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
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Voya, Financial is a leading provider of health solutions, wealth solutions, and investment management services, committed to delivering exceptional value to our clients. With a workforce of approximately 7,000 employees, we prioritize fostering a performance-based, positive, and engaging workplace culture. We are seeking a strategic and experienced VP, Employee Relations to lead our initiatives in this critical area with responsibility for all aspects of enterprise employee relations; cultural and organizational initiatives; organizational analytics; and emergency management issues.
PROFILE SUMMARY:
Develop and execute enterprise employee relations strategy and manage all employee relations programs to strengthen enterprise decision-making and support achievement of the organization’s goals. Leverage cross-functional partnerships and organizational resources to identify and address significant systemic workplace issues. Drive the development and implementation of workplace policies and programs that ensure enterprise practices support the corporate strategy, optimal people management practices and compliance with regulatory requirements in balance with the needs of employees and other stakeholders. Ensure the effective delivery of employee relations support and services through Employee Relations consulting engagements and programs. Identify and mitigate systemic organizational risk related to complex employment-related matters, business initiatives and crisis management events.
PROFILE DESCRIPTION:
- Deliver strategic leadership by developing, implementing, and socializing a comprehensive employee relations strategy that aligns with Voya’s business goals and values. Provide guidance to senior leadership on employee relations best practices and policies.
- Consult with and coach managers and employees to align behaviors with best practices, build an inclusive work environment, support a culture of high performance, and implement practical solutions to workplace issues. Provide guidance on workplace policies and practices, performance improvement, corrective action, conflict resolution, workplace investigations and employment terminations.
- Collaborate with key HR, business, and cross-functional partners to ensure resolution of escalated and complex employee relations issues in alignment with company values and operating principles.
- Coordinate with corporate Compliance, Special Investigations and Legal partners to investigate and respond to employment and regulatory matters and support engagement in legal proceedings.
- Review and revise workplace policies and programs and establish a governance framework to effectively respond to evolving organizational needs and regulatory requirements.
- Monitor internal and external environmental factors to provide strategic consulting on systemic issues, best practices, and regulatory compliance. Maintain and review relevant employee relations diagnostics to identify emerging organizational trends and develop mitigating interventions.
- Enhance organizational capabilities through effective employee engagement, communications, and development interventions to support business objectives, cultural initiatives and build people management skills and knowledge. Collaborate with HR and cross-functional partners to develop and deliver communications and training programs on relevant areas of employment law, workplace policy and programs and management practices.
- Collaborate with HR, Business Resilience, and relevant business partners to coordinate crisis management planning and organizational response to crisis events.
- Build, develop and coach a high-performing ER team, fostering a culture of collaboration, innovation, and continuous improvement.
- Lead and participate in HR projects and initiatives that are broad in scope. Support enhancements to the HR services delivery model. Provide guidance on business initiatives and decisions with significant employee relations implications.
- Deliver data analysis and Reporting, monitor, and analyze employee relations metrics and trends to identify areas for improvement. Prepare regular reports for HR senior management on employee relations issues and initiatives.
KNOWLEDGE, EXPERIENCE & SKILLS:
- Bachelor’s Degree in HR Management, Business or related field required
- JD or Advanced degree in related field and SPHR, SHRM-SCP certification preferred
- A minimum of 15 years of progressively responsible Human Resources/Employee Relations experience with comprehensive knowledge of employment law and its application to workplace issues
- Understanding of business parameters sufficient to incorporate business risks into recommendations
- Experience leading teams and influencing enterprise decision-making
- Experience developing workplace programs and policies and consulting on organizational practices
- Demonstrated ability to manage sensitive situations with discretion and professionalism.
- Ability to effectively leverage resources to respond to critical priorities
- Strong collaboration and consultative skills
- Excellent verbal and written communication skills
- Solid critical thinking skills and a commitment to continuous improvement
For the role of VP, Employee Relations, the top three candidate profile traits for success are:
Strong Communication Skills: The ability to effectively communicate with employees at all levels of the organization is crucial. This includes active listening, clear articulation of policies and procedures, and the capacity to mediate conflicts and facilitate open dialogue. A successful candidate will be adept at both verbal and written communication, fostering trust and transparency in employee relations.
Emotional Intelligence (EQ): A high level of emotional intelligence is essential for understanding and managing interpersonal dynamics within a diverse workforce. This trait enables the candidate to empathize with employees, navigate sensitive situations, and respond appropriately to various emotional cues, helping to resolve conflicts and enhance employee engagement.
Strategic Thinker with Critical Thinking Skills: The ability to think strategically and approach employee relations issues with a problem-solving mindset is key. The ideal candidate should be capable of analyzing complex situations, developing innovative solutions, and aligning employee relations initiatives with the broader goals of the organization. This includes proactively identifying potential issues and implementing preventative measures to foster a positive work environment.
Compensation Pay Disclosure:
Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.
The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
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Be Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
Learn more about Voya benefits (download PDF)
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
- Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
- Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
- Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
- Business Acumen:Appreciation and understanding of the financial services industry in order to make sound business decisions.
- Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Learn more aboutCritical Skills
Equal Employment Opportunity
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Reasonable Accommodations
Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.
Misuse of Voya's name in fraud schemes
