Senior Director, NCP - Intake, Assessment and Investigations - All FINRA Locations

FINRA • Full-time • Boston, United States of America • 2w ago

The National Cause Program – Intake, Assessment and Investigations Group (IAI) is the centralized unit for the intake, review, and analysis of regulatory intelligence received through a variety of sources, including internal sources, regulatory tips, customer complaints, firm regulatory filings, arbitration filings, and referrals from other regulators.

The Senior Director, National Cause Program – Intake, Assessment and Investigations (IAI) oversees and leads the strategic direction for two functional areas: (1) the Outside Business Activities (OBA)/Private Securities Transaction (PST) team; and (2) the Vulnerable Adult and Senior Team (VAST). The leader provides broad knowledge and expertise in managing the team’s multiple functional areas. Additionally, this role collaborates closely with Firm Cause Investigations (FCI) leadership to identify and develop ongoing efficiencies between the overall teams.
• The OBA/PST team is charged with investigating Events received that contain credible basis of an OBA or PST violation, to include receipt of an IAI Event, through Preliminary Investigation and Investigation. The Senior Director is responsible for establishing this new team, leading its strategy, and driving partnerships with the Strategic Intelligence (StratIntel) team on the proactive sourcing of OBA/PST Matter and trends.
• The VAST team is responsible for the intake and review of reported complaints, and the proactive education and outreach to internal and external partners to resolve identified issues. The Senior Director will oversee this established function and further enhance its strategic direction.

Essential Job Functions:

Responsible for the leadership, direction, and strategic direction for NCP-IAI, with a consideration toward continuous improvement and technology enhancements
Builds and leads a team that works collaboratively yet independently to quickly disposition Matters as No Further Action (NFA), Cautionary Action Letter (CAL), or Enforcement referral.
Collaborate with Enforcement including facilitating timely consultations and referrals.
Drive consistency in processes across all concentrations within the team.
Collaborates and regularly coordinates with Examinations, HRR, and Risk Monitoring counterparts to share intelligence and trends, provide feedback, and suggest improvements.
Provide an advanced level of knowledge and expertise on the securities markets and products and regulatory reporting.
Provide supervision, guidance and direction to staff and managers on assessing, prioritizing, and aggressively completing high-risk matters.
Proactively identify and escalate potential fraud and other significant matters or regulatory issues to senior management.
Oversee overall matters received by NCP-IAI and ensure appropriate staffing levels are maintained to handle the workload.
Support the development and publishing of FINRA Website content relevant to NCP-IAI, including but not limited to the FINRA Investor Complaint Center, Employee Regulatory Intelligence Submission (ERIS), Rule 4530 Reporting, and certain statistical information.
Regularly meet with senior leadership team to proactively communicate status of high-risk matters or regulatory issues that impact the role and responsibilities of FINRA and NCFC.
Interface effectively with both internal and external constituents, including other FINRA departments, FINRA members, and staff of other regulatory agencies, on NCP-IAI matters.
Ensure that regulatory intelligence impacting on-going reviews, examinations and investigations is shared appropriately and in a timely manner within other National Cause sections, FINRA departments, and regulatory authorities.
Collaborate with key stakeholders across Member Supervision and FINRA, to ensure expeditious identification, review, and investigation of high-risk matters.
Oversee the training and development of staff and managers in techniques of effective securities regulation and new and updated policies, procedures, rules and industry changes relating to products and risks and trends.
Proactively identify risks and trends through the review of regulatory filings and make determinations or recommendations to conduct further reviews of risks and/or trends detected.
Lead and/or participate in special initiatives regarding the identification and analytics of risk and trending responsibilities; collaborating with internal and external partners.
Ensure NCP-IAI is recruiting, developing, and retaining staff consistent with business needs.
Recommend enhancements and assist in the development and deployment of automated tools to ensure that NCP-IAI effectively discharges its regulatory responsibilities.
Serve as a spokesperson for NCP-IAI to external or internal constituents.
Work with staff and industry representatives in identifying emerging industry sales practice and product trends and communicate with internal and external stakeholders.
Lead in the production and reporting of statistics and analyses for NCP-IAI.

Other Responsibilities:

Oversee or participate in special projects and regulatory initiatives.

Education/Experience Requirements:

Bachelor’s degree and ten (10) years of experience in the securities/financial industry, or equivalent combination of education and relevant work experience. Advanced degree is a plus.
Demonstrated leadership experience including the ability to build and lead a team that works collaboratively yet independently on time sensitive matters.
Experience leading complex investigations in a high-volume environment with the ability to quickly pivot based on changing business priorities.
Experience collaborating and driving outcomes in a regulatory environment. Established experience working with FINRA Enforcement a plus.
Established experience in the securities/financial industry with expert knowledge of regulatory compliance in positions of increasing responsibility.
Expert knowledge of the relevant FINRA rules and the federal securities laws and demonstrated investigative experience.
Excellent written and verbal communication skills, including outstanding interpersonal and presentation skills.
Strong organizational skills with excellent attention to details, including an ability to prioritize competing time-sensitive matters.
Demonstrated ability leading, coaching, and developing a team in a changing environment.
Demonstrated ability to oversee the effective and efficient review of large volume of regulatory matters.
Demonstrated ability to interface effectively and in a positive manner with management, peers, and other constituencies to accomplish the mission and goals of the National Cause program.

Working Conditions:

Hybrid office environment.
Overnight travel and extended hours as needed.

For work that is performed in CA, CO, HI, MN, VT, IL, Jersey City, NJ, New York City, NY, MA, WA, MD, Washington, DC, NJ State and NY State, please refer to the chart below for the salary range for the corresponding location. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate’s skill set, level of experience, education, and internal peer compensation comparisons.

CA: Minimum Salary $177,100, Maximum Salary $361,700

CO/HI/MN/VT*: Minimum Salary $154,100, Maximum Salary $301,400

IL*: Minimum Salary $169,400, Maximum Salary $331,900

Jersey City, NJ/NYC, NY: Minimum Salary $185,000, Maximum Salary $361,700

MA/WA: Minimum Salary $154,100, Maximum Salary $346,700

MD/Washington, DC: Minimum Salary $177,100, Maximum Salary $346,700

NJ State: Minimum Salary $169,400, Maximum $361,700

NY State: Minimum Salary $154,100, Maximum Salary $361,700

*Including positions performed outside the state but reporting to an office or manager in that state.

Candidates can expect salary offers that range from the minimum to the mid-point of the salary range. FINRA provides full pay ranges so that the candidate can consider their growth potential while at FINRA

#LI-Hybrid

To be considered for this position, please submit an application. Applications are accepted on an ongoing basis.

The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.

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Employees may be eligible for a discretionary bonus in addition to base pay. Non-exempt employees are also eligible for overtime pay in accordance with federal, state, or local law. As part of its dedication to employee wellness, FINRA provides comprehensive health, dental and vision insurance. Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal. FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA-funded retirement contribution, tuition reimbursement, commuter benefits, and other benefits that support employee wellness, such as adoption assistance, backup family care, surrogacy benefits, employee assistance, and wellness programs.

Time Off and Paid Leave*

FINRA encourages its employees to focus on their health and wellness in many ways, including through a generous time-off program of 15 days of paid time off, 5 personal days and 9 sick days, unless otherwise required by law (all pro-rated in the first year). Additionally, we are proud to support our communities by providing two volunteer service days (based on full-time schedule). Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general elections, care of a family member leave (available after 90 days of employment); and childbirth and parental leave (available after 90 days of employment). Full-time employees receive nine paid holidays.

*Based on full-time schedule

Important Information

FINRA’s Code of Conduct imposes restrictions on employees’ investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code’s investment and securities account restrictions, and new employees must comply with those investment restrictions—including disposing of any security issued by a company on FINRA’s Prohibited Company List or obtaining a written waiver from their Executive Vice President—by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.

You can read more about these restrictions here.

As standard practice, employees must also execute FINRA’s Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company’s policy on nepotism.

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FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA's Employee Relations team at 240.386.4865 or by email at EmployeeRelations@finra.org. Please note that this process is exclusively for inquiries regarding application accommodations.

All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, veteran status or any other classification protected by federal, state, or local laws.

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