Position: Senior Business Development & Marketing Operations Manager
Location: Delaware
About Us
The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international corporations.
Our side-by-side financial and legal teams consistently deliver award-winning services to a global client base, offering unrivalled learning and career opportunities to our 2,500 colleagues worldwide.
What’s it like to work here
We are driven to excel, and collaboration is key to our continued success. We can go further for our clients because we go further for each other too. Our inclusive culture creates an environment where people can be themselves at work while doing their best work. No matter where you work in the Maples Group, you will be part of a global team.
The Opportunity / Who We Seek
We are looking for an accomplished Senior Business Development and Marketing Operations Manager to join our team as part of our financial services business.
The Cayman Islands is home to our global headquarters and where the Maples Group first established operations in the 1960s. Since then we have grown to become one of the largest employers in Cayman, where colleagues from all over the world collaborate to deliver best-in-class solutions to clients worldwide. As part of our global BD team, reporting into the Head of Business Development & Client Relations, you will:
- Manage the global business development operations, focusing on improving strategic business plan execution, internal service delivery, policies and process optimisation, and team performance enhancement
- Collaborate with regional teams to adapt and implement global strategies, ensuring alignment with local market dynamics and regulatory requirements across the group
- Manage, monitor and evaluate budgets ensuring optimal allocation of resources to maximise ROPI.
- Drive initiatives to optimise customer journeys and experiences, leveraging data analytics and customer insights.
- Champion innovation and technology adoption to enhance operational efficiency, agility, and performance
- Ensure adherence to financial services regulations and compliance standards in all business development and marketing operations.
- Work alongside Learning and Development team and key project teams to lead change management implementation and processes as department SME.
What You Bring
In addition to indisputably high ethical standards, the ideal candidate possesses the following:
- Bachelor's degree in Business, Marketing or a related field.
- Minimum of 15 years of experience in BD-Marketing operations, strategic planning, team development in a financial services or legal organisation.
- Strong leader with the ability to work collaboratively and independently in a demanding environment.
- Superior communication skills and ability to collaborate cross-functionally with business stakeholders and senior business development and marketing leadership.
- Highly advanced project management skills with the ability to manage multiple projects and prioritise tasks effectively.
- Outstanding problem-solving and critical thinking abilities addressing operational and business challenges effectively.
- Proven expertise in data analytics, process optimisation, and technology integration.
- Proven change management and training experience in a similar fast paced high volume business environment.
- Advanced MS excel, PowerBI expertise for data visualization and analysis.
You can learn more about the Maples Group on our corporate website. Experience our culture and our people on our Careers Page or on LinkedIn.
Disclaimer: All personal information collected during the application process will be used for recruitment-related purposes only. Please refer to our Job Applicant Privacy Notice at maples.com/privacy for details on how we handle personal information relating to job applicants.
