Job Description Summary
The Middleware Platforms Product Manager is a tactical, hands-on IT leader who is responsible for administration of one or more technology teams within the Enterprise Technology organization.
The Middleware Platforms Manager is accountable for leading Truist Middleware Platforms Strategy, Engineering and Operations functions utilizing a blended model. This leader is directly accountable for all development, delivery, and management of Truist enterprise Middleware products and solutions through the entire lifecycle of ideation to sunset. This position must collaborate with cross-functional teams (DCIO, Business, Risk, Cyber, Cloud, etc) as well as support organizations (HR, finance, etc) to define product requirements, drive product innovation & optimization to ensure the delivery of secure resilient application consumable solutions to our customers.
The ideal candidate will have a strong background in the multitude of enterprise/cloud based middleware platform products involving Caching, API Gateways, Proxy, and OAUTH, along with the business operations required to support a large financial institution. The candidate must have a strong security, product management focus with a passion for delivering innovative solutions to address the evolving cybersecurity landscape. This leader will be responsible for management of multi-million-dollar enterprise partnerships with vendors, that help enable and deliver our solutions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Primary Roles & Responsibilities
1. Defines short term and long term architecture, strategy and roadmaps for Middleware Messaging platforms.
2. Publishes best practices, procedures, plus standards; and educates ET population on it
3. Responsible for defining training, certification and career path for its members
4. Drive product innovation and differentiation by staying abreast of industry trends, emerging technologies, and customer feedback
5. Identify and drive key metrics and industry benchmarks for the products and services to ensure stable, cost effective and secure products and services.
6. Provides continuous Capacity Planning to ensure service demands can be met
7. Lifecycle management and technical debt reduction
8. Provides continuous improvements of service capabilities through efficiencies & optimization – focus on fast, easy, simple at the right cost
