The CalSTRS Employer Services Division is seeking a motivated individual to work as an Associate Governmental Program Analyst on the Employer Reporting Validation Team.
The Employer Services (ES) Division is the primary communication interface with the plan’s participating employers. It is also the custodian of the members’ accounts from election to benefit/termination status. Over a million contribution lines are submitted monthly from participating employers and ES staff ensures the timeliness and accuracy of the contribution data.
The Employer Reporting Validation Team is responsible for validating employer payroll and contribution reporting to ensure the accuracy of member benefits. Analysts provide guidance to employers on how to accurately submit contribution files; perform research and analysis on member account information in response to requests from internal business partners; and communicate with employers when reporting validation or adjustments are necessary.
Under the direction of the Employer Reporting Validation (ERV) Manager I, the Associate Governmental Program Analyst (AGPA) performs a full range of independent journey level analytical assignments requiring strong analytical skills and effective written and verbal communication skills. The incumbent is expected to exercise a high degree of initiative and good judgment in the course of interpreting and applying the various applicable laws, CalSTRS policies and procedures. Serves as a subject matter expert on contribution data reporting submitted by CalSTRS employers. Possess the ability to effectively utilize CalSTRS corporate databases, Microsoft Office applications, including SharePoint for the purposes of tracking, monitoring, and reporting out on the various workloads the ERV unit is responsible for. The incumbent is expected to develop and maintain good working and collaborative relationships amongst all levels of CalSTRS staff, leadership, and employers.
The ideal candidate will possess the following skills:
- Strong analytical skills
- Demonstrated experience handling multiple priorities simultaneously
- Ability to listen effectively and provide excellent customer service
- Demonstrated ability to analyze complex problems, draw sound conclusions, and make clear and concise recommendations
- Approaches change positively and adjusts behaviors accordingly
- Ability to consult, coach, and mentor peers and staff
- Ability to interpret and apply CalSTRS laws, rules, and policies correctly
- Strong skill set in writing various types of communication
Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.
You will find additional information about the job in the Duty Statement.
