Fiduciary Trust International is a premier investment and wealth management firm with a commitment to growing and protecting wealth across generations. We offer a dynamic and collaborative approach to managing wealth for high-net-worth and ultra high-net-worth individuals and families, family offices, endowments, foundations, and institutions. Unlike other firms, our investment managers, tax and estate planning professionals work together to develop holistic strategies to optimize clients’ portfolios while mitigating the impact of taxes on their wealth. As a fiduciary, the guidance we provide is always in the best interests of our clients, without conflict or competing benefits. We offer boutique customization and deep expertise in specialized investment, tax and planning strategies alongside sophisticated technology and custody platforms.
Fiduciary Trust International is owned by Franklin Templeton, a diversified firm that spans asset management, wealth management, and fintech, giving us many ways to help investors make progress toward their goals. With clients in over 150 countries and offices on six continents, you’ll get exposed to different cultures, people, and business development happening around the world.
Fiduciary Trust International, the HNW division of Franklin Templeton, is hiring a
Retirement-Relationship Associate (HNW Custody) to work out of our St. Petersburg, FL office.
The Retirement - Relationship Associate serves as a primary point of contact for clients’ daily requests and is responsible for delivering consistent, high quality account service and administration of retirement accounts with the objective of driving long-term satisfaction, client retention, resolving client inquiries, and ensuring regulatory oversight while helping our clients manage their retirement accounts. This is a hybrid position with approximately one day in office per week.
Primary Responsibility is Client Administration and Regulatory Oversight of Retirement Accounts:
The Retirement-Relationship Associate serves as subject matter expert for the organization regarding all retirement account policies, procedures, compliance, and IRS/ERISA regulations.
- Advanced understanding of laws, regulations, and policies related to retirement accounts required.
- Work with Portfolio Managers and Relationship Managers to deliver client satisfaction by providing regulatory expertise, proactively identifying, and resolving client issues.
- Analyze relevant documents and forms related to complex beneficiary designations, contributions, distributions, and prohibited transactions.
- Explain IRA beneficiary options to eligible beneficiaries
- Provide oversight and guidance of IRA policies & procedures
- Independently manage all follow-up and ongoing deliverables by interacting with internal and external clients
- Process Charitable Contributions and IRA Contributions
- Execute daily account administration activities, process clients’ instructions, and follow through with involved parties
- Process Required Minimum Distributions / IRA Withdrawals
- Review account opening contracts and required documents
- Process account closings, transfer documents, and coordinate outbound transfers
- Prepare fee adjustments letters and update fee events
- Monitor daily cash overdrafts, and apply cash receipts and wire transfers
- Regularly speak with HNW and UHNW clients; respond to clients’ retirement related questions
Additional Responsibilities Include Client Management
- Communicate any retirement account legislation changes or updates to appropriate departments
- Understand client satisfaction levels, identify and solution client’s concerns
- Participate in client meetings at the discretion of Portfolio Manager
Qualifications
- Bachelor's degree in business related field preferred
- 5+ years of relevant financial services industry experience
- IRA and Defined Contribution knowledge and experience
- Prior Retirement Services / IRA regulatory and compliance oversight experience
- Prior client relationship experience
Knowledge, Skills, And Abilities
- Excellent verbal and written communication skills along with strong attention to detail
- Ability to work well independently and effectively in a hybrid / remote environment; must be able to self-manage time and be available during normal business hours
- Good interpersonal skills with the ability to function effectively in a team environment
- Ability to manage challenging external clients and special situations
- Strong analytical ability
Learn More: Click below links to learn more about Fiduciary Trust International –
- Fiduciary Trust International LinkedIn Company Page
- The Story of Fiduciary Trust International
Franklin Templeton offers employees a competitive and valuable range of total rewards—monetary and non-monetary — designed to support their well-being and recognize their time, talents, and results. Along with base compensation, employees are eligible for an annual discretionary bonus, a 401(k) plan with a generous match, and recognition rewards. We also offer a comprehensive benefits package, which includes a range of competitive healthcare options, insurance, and disability benefits, employee stock investment program, learning resources, career development programs, reimbursement for certain education expenses, paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays) and a motivational wellbeing program. We expect the base salary for this position to range between $65K - $75K, depending on level of relevant experience, plus discretionary bonus.
Experience our welcoming culture and reach your professional and personal potential!
Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.
By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered.
Learn more about the wide range of benefits we offer at Franklin Templeton
- Most benefits vary by location. Ask your recruiter about benefits in your country.
Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.
Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.
