Business Unit:
Global Distribution Operations
Salary Range:
$100,000 USD - $125,000 USD
Specific compensation will be based on candidate’s experience, skills, qualifications, commercial considerations, and other job-related factors permitted by law. At Russell Investments, salary is just one part of our compensation package. Our total rewards approach includes an annual performance bonus (subject to eligibility criteria) in addition to participation in our competitive benefits programs including healthcare, retirement, vacation, and wellbeing programs.
Job Description:
Every day, we work to strengthen the financial security of our clients and investors. Joining our organization means becoming part of a dedicated team that values discipline, accountability, and the meaningful impact of our work.
As a Sales Data Operations Manager, you will be responsible for sourcing, validating, and enriching data across multiple providers to support our U.S. and Canadian retail businesses. Your oversight ensures that our sales organization has reliable and comprehensive insight into client transactions and holdings across mutual funds, separate accounts and ETFs. This role requires a high degree of rigor in managing external service providers, maintaining process integrity, and supporting informed decision-making at all levels of the business.
This is a player/coach position: you will set direction while also managing critical processes, vendor relationships, and advanced data analysis to ensure service delivery standards are met.
Direct the relationship with external service providers (e.g.SS&CSalesConnect, Broadridge, …), ensuring service-level agreements and contractual obligations are consistently met. Review and approve configuration settings, business rules, and territory updates.
Establish and maintain reconciliation processes that validate data accuracy against books of record, ensuring integrity through each stage of the acquisition and aggregation process. Provide reliability metrics to stakeholders, including sales management, finance, and senior leadership.
Prepare and deliver concise presentations to senior management, summarizing key findings, issues, and recommendations.
Strong understanding of trading systems, intermediary distribution and managed account platforms, shareholder accounting, and operational transaction systems.
Excellent organizational, written, and oral communication skills, with the ability to present findings clearly to senior leadership.
This role is not eligible for employment-based immigration sponsorship. Applicants must be legally authorized to work in the United States without employer sponsorship, now or in the future.
Equal Employment Opportunity
Russell Investments is committed to providing equal employment opportunities for all associates and employment applicants regardless of race, religion, ancestry, creed, color, gender (including gender identity which refers to a person's actual or perceived sex, and includes self-image, appearance, behavior or expression, whether or not different from that traditionally associated with a person's biological sex), age, national origin, citizenship status, disability, medical condition, military status, veteran status, marital status, sexual orientation, past or present unemployment status , or any other characteristic protected by law.
