Hours:
40
Schedule:
Monday - Saturday with a day off during the week for working Saturday. Branch hours are Monday, Thursday & Friday 9:00 a.m. – 5:00 p.m., Tuesday & Wednesday 9:00 a.m. – 4:00 p.m. and Saturday 9:00 a.m. – 1:00 p.m. Must be flexible to meet current and future business needs.
Comprehensive Benefits:
ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.
Pay and Incentive Plan:
$22.02 per hour + 10% premium for bilingual positions
Purpose of Position:
This position is responsible to effectively and efficiently process customer transactions in a branch environment, and provide appropriate recommendations to customers who may need guidance in identifying the right financial solutions for their financial needs in order to build long-term mutually beneficial relationships, achievement of business objectives, and increased awareness of ESL’s self-service and digital service offerings.
Accountabilities:
ESL is currently seeking a Universal Banker for our Hudson Ave office to provide excellent customer service through identifying member needs and completing transactions, while building relationships, achieving sales goals and creating a positive experience. In this position you will learn a variety of banking functions by conducting both Teller and Relationship Banker responsibilities.
As a Universal Banker at ESL you will:
- Create a positive face to face member experience
- Build long lasting relationships with members
- Work in either a Teller or Relationship Banker position depending on the branch needs
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Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner
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Help members recognize and obtain the most appropriate solutions for their financial needs
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Educate and Refer a variety of products and services to members
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Assist members with accounts, loans and maintenance
- Learn about the banking and finance industry
- Gain exposure to career opportunities at ESL
Qualifications:
- High School diploma or High School equivalency diploma required
- One year in sales/service in the financial services or comparable industry
- Bilingual English/Spanish speaking proficiency preferred
- Strong, communication, problem solving and decision making abilities
- Prior Sales Experience preferred
- A high degree of flexibility to support branch needs
- Proficient in building customer and peer relationships
- Proficient in PC applications
- Understanding of banking products and services preferred
- Notary preferred; if not obtain within 12 months of filling role
- Must complete submission of application and fingerprinting to the NMLS (Nationwide Multisite Licensing System) and successfully be registered as an MLO (Mortgage Loan Originator) through ESL.
- Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper
We’re committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.
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