Empowering Financial Futures.
For more than 65 years, Glenmede’s independent ownership, innovation and unwavering commitment to our clients have made us a trusted partner for private wealth, endowment & foundation, and investment management clients.
Our people are invaluable. Through a team-oriented environment, your knowledge, expertise and varied backgrounds contribute to thoughtful innovation. Our culture fosters opportunities for continuous career growth and development in all areas of the organization. Working at Glenmede, you will experience the infrastructure and resources of a large firm combined with the client and employee focus of an independently owned boutique.
This position will operate in a remote work environment.
OVERVIEW:
The Server Technician is a part of the IT Infrastructure team and ensures our systems are operational, configured appropriately and performing correctly.
RESPONSIBILITIES:
- Server Operations
- Measure the power and performance of various server platforms including both internal and competitive systems.
- Responsible for server assembly, operation, SW installation and debug/repair of hardware.
- Setup, configure, run maintenance, and lifecycle of Storage and Data Backup solutions.
- Patch management testing and coordination including development and testing security patch packages.
- Participate in technical on-call rotation.
- Installation and Maintenance
- Install parts (e.g. processors, memory, storage, NICs, etc.) for both rack and bench systems.
- Perform routine data collection and maintain systems, racks, power, network, and remote access.
- Serve as a key enabler for offsite resources by resetting systems, swapping out parts, and providing overall scheduling for server usage.
- Maintain lab server and network infrastructure and conduct automated tests on Clients Software/Hardware components.
- Configure Windows, setup PC from scratch, and troubleshoot hardware and software.
- Load drivers in Windows.
- Assist in maintaining IP Addressing database.
- Assist in maintenance and auditing of all monitoring systems.
- Firm Building
- Active engagement in department-specific and firm-wide initiatives in order to expand capabilities, create solutions to unmet business needs, improve user experience, or develop more efficient processes.
- Ability and willingness to contribute to the advancement of team, office and business capabilities.
- Other duties as required by the position.
REQUIRED QUALIFICATIONS:
- High School Diploma or equivalent experience
- 3+ years of experience working as a server technician, network administrator or Windows Server Administrator
- 3+ years’ experience in Windows, MS-Exchange, MS Office 365, basic networking and overall end-user support
PREFERRED QUALIFICATIONS:
- Associate’s or bachelor’s degree in computer science or related field strongly preferred
- Experience migrating to cloud services (SharePoint, Exchange, Virtual Servers)
- VMWare/storage experience
- Scripting/automation (Powershell/Python)
- Citrix Cloud/VDI/XenDesktop proficiency
- Cisco cloud email security (CES)
- Solarwinds monitoring experience
- Excellent PC troubleshooting skills; including experience with AD, DNS, DHCP and VPN
- Excellent verbal communication skills
- Excellent customer service skills including the ability to work with all levels of employees
- Must possess a sense of urgency and work well under pressure
- Ability to work independently, remotely or as a team
- Ability to participate in on call rotation that may include evenings and weekends
Headquartered in Philadelphia, PA, Glenmede has 9 office locations in the US. For further information, please visit http://www.glenmede.com.
Our Benefits Overview:
-Competitive health and welfare benefits, including company HSA contributions
-Numerous voluntary benefit choices available
-Superior 401k match
-Tuition reimbursement
-Company subsidized commuter benefits
-Generous paid time off, including parental leave
-Plus more!
Glenmede is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to any legally protected characteristics. To learn more about Glenmede’s policy on equal employment opportunity, please visit https://www.glenmede.com/equal-opportunity-employer/.
** We are not seeking agency assistance with this role. No agencies, third parties, or phone calls, please. Glenmede is not accepting unsolicited resumes from search firms. All resumes submitted by search firms to any employee at Glenmede via-email, the Internet, or directly without a valid written search agreement will be deemed the sole property of Glenmede, and no fee will be paid in the event the candidate is hired by Glenmede.
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