At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
We are currently seeking a Relationship Administrator to support the end-to-end coordination of product and service delivery for our clients — from inception through installation to final delivery.
Responsibilities:
- Acts as a Client Advocate and interfaces between all relative departments on the Client’s behalf
- Provides consultative options/approach for client requests leveraging knowledge of market regulations and requirements for Mutual Funds and Retirement Solutions
- Manages Service Level Agreements and contractual obligations
- Effectively maintains client relationships and achieves high client satisfaction results
- Provides timely and accurate updates to clients regarding inquiries, issue resolution, and statuses of work in progress
- Externally interfaces with clients and must be able to:
- Meet and travel for client visits
- Prepare Business Review documents
- Facilitate and/or participate in client webinars and presentations
- Coordinates client conversions and testing
- Partners with other team members, as well as other departments, to continually add efficiency to the day-to-day processes as well as to increase client satisfaction
- Facilitate and participate in business process training and fundamentals of Marketing Communications
- Quickly assess issues, determine their impact, and identify steps to resolution
- Address and escalate critical concerns
- Create and maintain procedural documentation related to Broadridge client processes
- Adheres to company procedures and policies to represent the company’s best interest in their individual actions
- Additional tasks as required
Qualifications:
- Must possess strong organizational, verbal, and written communication skills
- Ability to multitask, prioritize, and follow through on tasks to meet deadlines
- Capability to thrive in a dynamic working environment
- Highly adaptable and team oriented
- Leverage professional presentation skills to interface with internal and external groups
- Proficient in Microsoft Suite
- Must work in an ethical, professional manner with a client centric focus
- Self-motivated and results driven with strong problem-solving skills
- Values being part of a diverse team.
Compensation: The salary for this position is $34 hourly. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Bonus Eligibility: Bonus Eligible
Benefits Information: Please visitwww.broadridgebenefits.comfor information on our comprehensive benefit offerings for this role. All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable.
Apply by clicking the application link and submitting your information. The deadline to apply for this role is April 15th, 2026.
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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
US applicants: Click here to view the EEOC "Know Your Rights" poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.
