At Franklin Templeton, we’re driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients’ achievements.
Come join us in delivering better outcomes for our clients around the world!
At Franklin Templeton, everything we do is focused on one thing delivering better client outcomes. We do that by partnering closely with our clients, assessing their strategic needs, and identifying the solution or solutions that can meet the challenge. Over 12,000 employees working in 34 countries around the world are dedicated to servicing investment solutions for our clients in more than 160 countries. For more than 70 years our success has been a direct result of the talent, skills and persistence of our people, and we are looking for a Lead Sales Experience Specialist to join our growing team.
What does our Global ETF Business Strategy & Data Enablement team do?
Franklin Templeton’s Global ETF Business Management team is responsible for ensuring the Global ETF business operates efficiently and effectively, meets its strategic objectives, and remains positioned to grow in a competitive market.
Core Functions Of The Team Include
- Strategic planning, forecasting, and decision making.
- Overseeing and directing resources to effectively implement plans and pursue strategic objectives.
- Optimize business processes and promote profitable growth while working to actively mitigate regulatory and other business risks.
- Monitoring and evaluating progress towards goals and leading necessary adjustments where needed.
- Continuously seeking improvement to processes and services through innovation and adaptation.
We are seeking a Global ETF Business Strategy & Data Enablement Manager to join our growing team and work directly with Global ETF leadership to develop best-in-class processes at scale to support AUM growth over time. Business process modelling, financial analysis, consulting and a keen interest in technology platforms are desirable skills.
Understanding Franklin Templeton’s product offerings, sales processes (retail and institutional), possessing client-first focus and strong influencing will be essential skills.
What are the ongoing responsibilities of a Global ETF Business Strategy & Data Enablement Manager?
Partner across the broader Franklin Templeton organization to develop and implement critical business processes to:
- Develop a deep understanding of the Global ETF business and clients through analytics and research to redefine the metrics to help establish our business model of the future
- Monitor latest trends in client/sales analytics including analytics tools, best practices and methodologies, and enabling technologies
- Develop business processes for the ETF Specialist Teams across all regions that minimize manual work, reduce friction and maximize the use of technology platforms and data.
- Influence our technology partners and application owners to ensure that the technology solutions reflect our best-in-class business processes including the implementation and adaptation of artificial intelligence.
- Oversee a wide range of client/sales analytics activities to inform, for example, territory planning, funnel management, client journey optimization, product/proposition development, and campaign effectiveness, to name a few.
- Build data-driven sales and marketing practices enabled by prescriptive modeling to target and serve clients based on their needs and preferences
- Collaborate and align with global distribution teams to improve reporting, communication, and global implementation of sales enablement processes, tools and data sources.
What qualifications, skills and experience would help someone to be successful?
- Bachelor’s degree required with experience in finance and/or technology
- Strong understanding of Franklin Templeton sales processes, product suite and/or technology platforms
- Excellent verbal and written communication skills required. Ability to effectively convey ideas and strategies to a broad range of stakeholders is critical
- Highly collaborative and able to work effectively in a team environment
- Intellectual curiosity with respect to Finance, Technology, Data and/or AI
- Self-driven with ability to manage key internal and external relationships at all levels of the organization
- Strong listening and critical-thinking skills and an ability to quickly diagnose a problem and devise creative business and technology solutions
- Comfortable working in ambiguous situations where the right outcomes are not obvious
Franklin Templeton offers employees a competitive and valuable range of total rewards—monetary and non-monetary—designed to support the whole person and to recognize their time, talents, and results. Along with base compensation, other compensation is offered such as a discretionary bonus, 401k plan, health insurance, and other perks. There are several factors taken into consideration in making compensation decisions including but not limited to location, job-related knowledge, skills, and experience. At Franklin Templeton, we apply a total reward philosophy where all aspects of compensation and benefits are taken into consideration in determining compensation. We expect the salary for this position to be $140,000 - $160,000.
#MID_SENIOR_LEVEL
Experience our welcoming culture and reach your professional and personal potential!
Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.
Hear more from our employees
By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have your needs covered. Learn more about the wide range of benefits we offer at Franklin Templeton.
Highlights Of Our Benefits Include
- Three weeks paid time off the first year
- Medical, dental and vision insurance
- 401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits
- Employee Stock Investment Program
- Learning and Education Assistance Program (LEAP)
- Purchase of company funds with no sales charge
- Onsite fitness center and recreation center*
- Onsite cafeteria*
- Only applicable at certain locations
Learn more about the wide range of benefits we offer at Franklin Templeton
Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.
Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.
