We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
As a member of the CIBC Private Wealth team, the Analyst, Business Effectiveness is responsible for supporting the business through a range of activities including providing administrative support to the Chief Administrative Office team leads, project coordination, process support and continuous improvement. The role exercises independent judgment to manage daily support operations, coordinate office services, prepare PowerPoint presentations, meeting notes, agendas, minutes, and other management reports, support monitoring activities, and help update procedures.
The Analyst will be able to adjust to changing priorities and make decisions on daily priorities for the CAO team while ensuring goals and schedules are met. The role will do the following: prepare briefings; correspondence; reports; manage expense reports; support onboarding activities for employees; manage filing and invoices; and manage special events or projects on behalf of the team. In addition, the role solves challenges such as content development, meeting planning, basic data analysis and report development.
Reporting: Develop and maintain relevant dashboards and management reporting on behalf of the Private Wealth CAO team
Project Support: Track ongoing initiatives through the development of presentation materials, minutes, and agenda preparation on behalf of the Private Wealth Chief Administrative Officer
Special Projects: Manage special projects, as directed, on behalf of the CAO team related to process improvements, monitoring, and procedure development and oversight
Relationship Management: Maintain professional relationships with multiple partners and clients through excellent interpersonal skills. Communicate proactively with colleagues to manage the daily priorities of the Private wealth Chief Administrative Officer
Provide ongoing administrative support including Calendar Management, Coordinate agendas, book meeting rooms and arrange for resources in support of a smooth and efficient meetings
Travel Arrangement, Invoice & Expense Reporting - Arrange travel arrangements and maintain travel, invoice and expense account including expense and invoice submissions to Coupa on behalf of the team leads.
Professional Support: Prepare standard communication, minutes, executive reports and presentations frequently of a confidential, strategic and/or specialized nature ensuring completed material is produced in a timely manner.
Provide ongoing organizational support such as delivering an enhanced with onboarding/off boarding experience for new and departing employees which include processing requests for technology requirements, monitoring training plan completion, work badges, business cards, corporate cards, expense and travel profiles etc.
COMPLIANCE REQUIREMENTS/RESPONSIBILITIES
As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls.
AUTHORITIES/DECISION RIGHTS
CONDUCT & CULTURE RISK
Our CIBC risk culture is based on employees striving to exceed the expectations of ourselves and our leadership’s identification and mitigation of risks in their daily responsibilities, not just in quarterly or annual monitoring/assessments. We all are accountable for managing risk.
As an employee of CIBC the incumbent must conduct themselves (and foster an environment for others) in a manner consistent with our strong risk culture. This includes:
Following all aspects of the CIBC Code of Conduct, as well as all applicable CIBC policies, frameworks, guidelines, processes and controls
At all times acting in accordance with our Purpose and shared values, to achieve our Bank’s strategic goals
Understanding and following the qualitative and quantitative components of our Risk Appetite Statements
Completing all annual Corporate Mandatory Training and Testing modules, as well as any additional business-specific modules, as required and employing the learnings in daily activities and undertakings
Escalating matters through one of the appropriate channels identified in the CIBC Code of Conduct (i.e., HR, management, Ethics Hotline, Whistleblower, etc.) upon observing activities that may be inconsistent with CIBC’s policies, frameworks, guidelines, processes and controls
Speaking up if witnessing behaviors that drive poor or unfair outcomes for clients, team members or other stakeholders
Escalating matters that can result in adverse market practices and outcomes, thereby negatively impacting CIBC’s reputation as a leading financial institution
KNOWLEDGE AND SKILLS
Preferred Formal Education: Bachelor's Degree
Minimum 3+ years’ experience
Demonstrated accountability to go above and beyond, and deliver results
Detail-oriented and solid critical thinking and organizational skills help to inform your decision making
Embrace and champion change
Driven by collective teamwork for success
Influential, strong relationship management and networking to inspire outcomes
Effective oral and written communication skills
Strong Microsoft Office skills in particular Excel and PowerPoint
WORKING CONDITIONS
California residents — your privacy rights regarding your actual or prospective employment
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
IL - 181 W Madison
Employment Type
Regular
Weekly Hours
40
Skills
Administrative Procedures, Business Effectiveness, Calendar Management, Communication, Detail-Oriented, Office Administration, Processing Expense Reports, Time Management, Workplace Organization