Step into the role of an AML Quality Control Analyst, one of the first lines of defense in protecting our bank and our customers. You will play a pivotal role in reviewing transactional activity, correcting any issues or errors raised to the quality control review, testing suspicious activity reports, and providing feedback to AML Management. Come join us in our mission to safeguard our business and our customers from financial crime risk and showcase your knowledge of AML Quality Control, Compliance, Audit, Risk and Fraud Investigations.
To be successful as an AML Quality Control Analyst, you should have experience with:
- Understanding of Bank Secrecy Act (BSA) and OFAC regulations
- Politically Exposed Person (PEP)
- Enhanced Due Diligence (EDD)
- ACAMS is preferred
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific skills.
This role is located in Whippany, New Jersey.
Purpose of the role
To assess the quality of business processes and the execution of processes and develop initiatives to improve quality standards.
Accountabilities
- Identification of areas for improvement within operations and provide recommendations for change through the quality assurance process.
- Development and implementation of quality control procedures and controls to mitigate risks and maintain efficient operations.
- Collaboration with teams across the bank to develop quality improvement guidelines, initiatives, objectives, and action plans to monitor performance, improve business areas and govern processes.
- Development of reports and presentations on quality control performance and communicate findings to internal senior stakeholders.
- Monitoring of customer-facing colleagues’ performance, and evaluating their performance through reviews, quality reporting, policy development and feedback on customer interactions.
- Execution of quality audits of the bank’s processes and operations, aligned to regulatory requirements and internal policies.
- Identification of industry trends and developments to implement best practice in quality assurance services.
- Participation in projects and initiatives to improve quality control efficiency and effectiveness.
Analyst Expectations
- Will have an impact on the work of related teams within the area.
- Partner with other functions and business areas.
- Takes responsibility for end results of a team’s operational processing and activities.
- Escalate breaches of policies / procedure appropriately.
- Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
- Advise and influence decision making within own area of expertise.
- Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
- Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
- Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
- Make evaluative judgements based on the analysis of factual information, paying attention to detail.
- Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
- Guide and persuade team members and communicate complex / sensitive information.
- Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
