We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
JOB PURPOSE
The Market Lead’s (ML) primary purpose is to be externally focused to drive new business revenue generation and new client acquisition. The ML will work closely with the Group Head to execute the new business strategy, serve as trusted advisor to strategic clients and be charged with development of relationship planning and strategy. The ML collaborates with the Group Head and ultimately the Relationship Managers (RMs) and cross sale partners to execute this relationship plan.
KEY ACCOUNTABILITIES
- Responsible and accountable for new strategic relationship acquisition and resulting new
business generation goals. - Active development and maintenance of Client Relationship Management (CRM) in order to
ensure accurate pipeline forecasting. - Bolster market presence within the community and industry associations with the purpose of
promoting CIBC and cultivating potential prospects and referral sources. - Drive new business through quality leads from wide network of referral sources and regular
prospect visits. - Assist in structuring new deals to bridge client expectations and bank requirements.
- Collaborate with RM as part of a team to ensure delivery of top-notch client service.
- Provide guidance during credit events for new strategic relationships, including collaboration
with RM during analysis and deal approval as needed. - Participate in initial Fit Assessment discussion with deals.
- Maintain open line of communication with client as new deal progresses through fulfillment.
ML will maintain awareness of deal status. - Assist RM in deal negotiation should an issue arise.
- Act as Strategic Advisor to clients - as needed.
- Identify new client cross sell opportunities.
COMPLIANCE REQUIREMENTS/RESPONSIBILITIES
- As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls.
- For People Managers: As a manager of people, this job must ensure all employees within the business unit comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls.
AUTHORITIES/DECISION RIGHTS
- As a key contributor to the business unit, this job has the authority to recommend changes to business processes in order to enhance operational efficiency and effectiveness.
- For People Managers: As a manager of people, this job has the authority to assign tasks to employees within their span of control, select individuals for hire, assess individual performance, make employee compensation decisions and take disciplinary measures up to and including termination.
CONDUCT & CULTURE RISK
Our CIBC risk culture is based on employees striving to exceed the expectations of ourselves and our leadership’s identification and mitigation of risks in their daily responsibilities, not just in quarterly or annual monitoring/assessments. We all are accountable for managing risk.
As an employee of CIBC the incumbent must conduct themselves (and foster an environment for others) in a manner consistent with our strong risk culture. This includes:
- Following all aspects of the CIBC Code of Conduct, as well as all applicable CIBC policies, frameworks, guidelines, processes and controls
- At all times acting in accordance with our Purpose and shared values, to achieve our Bank’s strategic goals
- Understanding and following the qualitative and quantitative components of our Risk Appetite Statements
- Completing all annual Corporate Mandatory Training and Testing modules, as well as any additional business-specific modules, as required and employing the learnings in daily activities and undertakings
- Escalating matters through one of the appropriate channels identified in the CIBC Code of Conduct (i.e., HR, management, Ethics Hotline, Whistleblower, etc.) upon observing activities that may be inconsistent with CIBC’s policies, frameworks, guidelines, processes and controls
- Speaking up if witnessing behaviors that drive poor or unfair outcomes for clients, team members or other stakeholders
- Escalating matters that can result in adverse market practices and outcomes, thereby negatively impacting CIBC’s reputation as a leading financial institution
KNOWLEDGE AND SKILLS
- Preferred Formal Education: Bachelor's Degree
- Minimum 10 years' experience as a Commercial RM and a minimum 3-5 years' experience as a Business Developer
- Formal Credit training is an asset
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What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
IL-120 S LaSalle St
Employment Type
Regular
Weekly Hours
40
Skills
Business Banking, Business Development, Business Opportunities, Client Service, Customer Experience (CX), Lending, Portfolio Management
