About This Role
The People Operations team within the HR Platforms & Infrastructure at BlackRock is responsible for the effective delivery and support of all employee and talent related operational activities across the HR function globally. The function is comprised of the following: contactHR, Talent Acquisition Operations, Background Screening, and Talent Management Operations.
We are seeking an enthusiastic individual who is passionate about providing excellent client service with a process improvement and risk management mind set to join our Background Screening team. The team is responsible for partnering with our external background screening administrators and various internal partners, to support compliant and streamlined screening processes.
Key Responsibilities
- Lead the Americas Background Screening team to support the screening process for new hires, re-hires, and 3rd party workers, in compliance with regulatory requirements while following BlackRock policies
- Execute the employee re-screening program: send communications, adhere to re-screening timelines, and answer employee questions throughout the process
- Adjudicate background screening and drug screen reports to established standards following the BlackRock standard process and controls to mitigate risk, while using sound judgement and escalating as appropriate through a predefined escalation matrix
- Act as the regional Americas point of escalation on discrepant screening results and work within the approved matrix to lead to resolution
- Manage key local vendor relationships, monitor performance, and escalate issues to the global lead as needed
- Support additional programs related to an employee’s eligibility to work for BlackRock, which may include right to work, I-9 verification, and regulatory reference completion
- Maintain all relevant documentation aligned with BlackRock’s policies and local privacy laws
- Maintain a central repository for all background check documentation with an effective tracking mechanism for re-screening to be used across HR, Legal and Corporate Security
- Stay up to date with the regulatory landscape as it impacts the screening process while ensuring a smooth user experience
- Recognize opportunities to streamline processes and enhance the user experience throughout the screening process, present recommendations and actively lead all change initiatives to completion
- Create simple and clear end to end process maps and educate stakeholders around necessary requirements, including knowledge-sharing within the Global background screening team, HR and with key partners
Skills And Requirements
- Bachelor’s degree and at least 3 years previous experience in related field; experience in HR, compliance, background screening or related field
- Must have at least 2 years of proven people management skills and track record of building high performing teams
- Demonstrated understanding of human resources policy, practice and legal regulations
- Demonstrated understanding of screening regulations (e.g., FCRA, drug testing, ban-the- box, laws limiting the use of credit history, etc.)
- An ability to manage a large volume of varied requests, in a fast-paced environment while delivering with accuracy and speed
- Experience working in a global organization
- Strong verbal and written communication skills in English, including the ability to effectively communicate with all levels of candidates/employees via phone and e-mail
- Verbal and written communication skills in languages other than English are desirable
- Strong organizational, analytical, and problems solving skills
- Process-oriented, with a high level of attention to detail and the ability to use critical thinking to solve a problem
- Adherence to strict procedures and documentation requirements
- Maintain an extremely high degree of judgment, confidentiality, and discretion
- The ability to flex solutions to changing demands: anticipating the local, regional, global impact
- Experience working across cultures and in a matrixed environment (preferred); proven ability to work independently but also to build and sustain high performing partnerships, both locally and globally
- A strong work ethic – ability to work on their own initiatives and manage own time effectively
- Strong interpersonal skills, flexible, team-work oriented and comfortable working with remote team members
- Proactive and result driven mindset
- Ability to build effective and trusted relationships across Stakeholders as well as the HR function
- Experience with Consumer Reporting Agency platforms a plus
- Proficient in Workday, Microsoft Excel, Outlook and PowerPoint
Our Benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
