Event and Conference Management Team
Full-Time Hybrid
Boston, MA or Springfield, MA
The Opportunity
MassMutual is hiring for the role of an Event/Conference Producer. In partnership with the team lead, you will provide a consistent planning approach across all events by consulting with internal lines of business to execute small to medium size meetings and events. You will be responsible for executing the stakeholder’s vision within the budget parameters. Execution responsibilities will include sourcing, contracting, registration website management, leading meetings with internal stakeholders, maintaining the project plan, food and beverage management, development of event specification guides, communications with stakeholders, full on-site execution, and post event reconciliation. This role is a part of the Event and Conference Management Team.
The Team
MassMutual’s Event and Conference Management team manages all MassMutual sponsored conferences, events, and meetings from discovery through execution. Our strategy is to streamline event management, identify cost savings, and seamlessly execute MassMutual sponsored events.
The team is comprised of highly collaborative, seasoned event planning, production and registration professionals. We expect all team members to reinforce an inclusive workplace and display the MassMutual competencies and Winning Ways. This means having strong business acumen, being resilient, using excellent communication skills, and working with agility. The ECM team works the enterprise to support the end-to-end process of sourcing, planning and delivering a meeting. The ECM team partners closely with senior leaders and functional event teams to enhance overall event experience while creating efficiencies and lowering risk for all meeting formats (in-person, virtual, & hybrid).
The Impact
- Management of MassMutual business programs/meetings/events, which would include consulting with our business partners on their meeting requirements, leading project planning, managing the meeting budget, sourcing event venues, contract management, attend travel in conjunction with travel management vendor, registration website and mobile app development, food and beverage management, etc.
- Development of program specs and communications with vendors to clearly communicate execution needs of the event
- Schedule and lead planning meetings with stakeholders
- Clear follow up communications with event stakeholders ensuring awareness of project deadlines
- On-site execution of the event which would include leading pre-con meetings, vendor load in and set up, on-site registration management, staffing management, etc.
- Attendance of regular team collaboration with ECM Director, event stakeholders, vendors, and other ECM support team members
- Ordering of on-site event supplies as needed, including but not limited to, office supplies, name badges, and signage
- Project management of event registration websites and mobile app builds
- Proof registration websites and mobile apps to ensure details are correct before launches
- Have a team mentality, effectively collaborating with fellow team members areas across the enterprise.
- Demonstrate agility and flexibility to work on new areas or special projects as needed.
The Minimum Qualifications
- Bachelor's degree
- 7+ years' experience in meeting/event/conference planning
- 1+ years of experience with CVENT
- 1+ years of experience with Event Project Management tools, i.e. Airtable or similar
- 1+ years of experience in PowerPoint
- Availability to work nights and weekends as needed for event execution
- Ability to travel up to 50% of time throughout the year in various US and possible international locations (approximately 15-20 meetings and events)
The Ideal Qualifications
- Strong budgeting acumen
- Strong communication skills
- Experience supporting with executive leadership
- Tech-savvy and able to learn/adopt new technology tools and platforms quickly
- Organized and able to plan appropriate project timelines, work backward from deadlines, identify milestones and owners, and execute against a plan
- Proven written and communication skills
- Experience working for an Event Agency
- Project management/program management skills
- Business communications experience
- Advanced experience with AirTable and CVENT
- Continuous improvement mindset with a commitment to introducing new and innovative ideas and communications approaches
- Strong attention to detail
- Ability to work with a variety of behavioral styles & levels of management
- Ability to think and adapt quickly to a fast-moving range of issues while remaining calm under pressure
- Ability to be proactive, anticipate and problem solve quickly
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Events and Conference Management Team
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, Veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
