Purpose and Job Summary:
The Quality Assurance Reporting & Analytics Team Lead develops, guides and directs the company’s metrics & reporting, and ensures that the company maintains compliance with regulatory and investor guidelines. S/he works with all groups in Loan Servicing & Asset Management to identify process improvements, optimize the use of technology, and promote best practices.
Essential Duties and Responsibilities:
- Work with stakeholders to understand data needs throughout LSAM to translate business needs to technical specifications.
- Lead, Design, architect, implement, and support Microsoft Power BI & SSRS solutions and Create visualizations and reports for requested projects.
- Develop Key Performance Indicators (KPIs) to quickly identify potential issues and assist in audit and compliance.
- Work with the Lender Technology team to assist in testing and act as a liaison within the business unit with respect to testing and prioritization of system enhancements and deficiencies.
- Serve as the liaison to the rating agencies with respect to statistical reporting and annual reviews.
- Lead and participate in special projects.
- Work professionally and harmoniously with team and coworkers.
- Travel Requirements - 5 - 10%
- Other projects and duties as assigned.
Education, Skills and Experience:
Required:
- Bachelor’s degree with a concentration in Finance, Real Estate, Management or Business
- 3-5 Years of experience
- 3-5 Years of experience in SQL queries, SQL Server Reporting Services (SSRS), and SQL Server Integration Services (SSIS).
- Working knowledge and understanding of Commercial Real Estate
- Familiarity with BI technologies (e.g. Microsoft Power BI, Oracle BI).
- Demonstrated experience with key performance indicators, quality metrics, and internal controls.
- Proficiency in project management, with an ability to effectively manage multiple competing and disparate projects simultaneously in a quickly changing environment.
- Proficiency in Microsoft Office and list other relevant systems or software
- Management, organizational, and interpersonal abilities; including an ability to lead and manage through influence.
- Excellent organizational, communication, presentation, and interpersonal skills
- Ability to plan, organize, and prioritize assignments and to meet critical and established deadlines. Ability to manage multiple assignments and transactions simultaneously
- Demonstrated ability to maintain confidentiality and to use discretion in the performance of daily activities
- Ability to learn quickly and demonstrated ability to work independently and as part of a high-performance team
- Flexibility and ability to work under pressure with tight deadlines and constant interruptions. Ability to adjust priorities in a changing environment
Preferred:
- Working knowledge of McCracken’s, Strategy Servicing system (or similar large-scale servicing system).
- SOX & SOC experience
- Strong interpersonal skills demonstrated by an ability to communicate effectively with colleagues, clients (internal & external), all investors, legal counsel, and others. Must also demonstrate an excellent customer service attitude
- Creative and effective problem-solving skills, excellent organizational and analytical skills
Top 5 Skills:
- Leadership
- Team Member Development
- Communication
- Power BI Development (Dashboards and Paginated Reports)
- SQL Development.
Life at ORIX
We are committed to the health and well-being of our employees and offer a quality, competitive benefits package that provides valuable healthcare and financial protection for our workforce, while emphasizing a healthy work/life balance.
You Time
We want you to have the time needed to recharge and manage life with our competitive vacation policy, floating personal holidays, extensive leave options, our annual observed holidays, and more.
Family Care
Every family has a different journey and ORIX USA Group is proud to offer extensive benefit programs such as: infertility coverage, adoption support, child and elder care, fully paid maternity, and generous parental leave benefits to help you and your families along the way.
Flexible Work Arrangements
ORIX associates enjoy the advantages of our hybrid working model with a 3 day in-office minimum requirement.
ORIX USA is an equal opportunity employer, providing equal employment opportunities (EEO), and is committed to diversifying its workforce. All employees and applicants for employment will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. This policy applies to all terms and conditions of employment.
