The Opportunity:
The Order Management Deal Desk Analyst plays a pivotal role in driving revenue growth, managing contract risk, and facilitating cross-functional collaboration at ACA. This role will help manage and monitor ACA’s business deals to ensure compliance with ACA’s contract standards and will be responsible for reviewing and approving proposals and contracts for standard term exceptions before they are sent to customers for signature. The Order Management Deal Desk analyst will be the primary liaison between Sales, Legal, and Sales Leadership for exception approvals.
What you’ll do:
- Monitor the deal desk queue in a timely manner for any deals that meet the criteria requiring Deal Desk review.
- Review and ensure that order forms, proposals, and contracts submitted to deal desk are approved within deal desk policy.
- Assist Sales Reps with securing approval for contract term changes.
- Review contracts for completeness.
- Validate contract discounts to ensure compliance with discount structure and approval.
- Interface with Finance, Commercial, and Legal to make recommendations for contract terms changes.
- Maintain agreed upon SLA’s for deal turnaround times.
- Document deal approvals in Salesforce.com.
- Log and track deals submitted to Deal Desk to aid in deal compliance tracking.
To Qualify for the role, you will have:
- Minimum 2 years working with contracts and contract term negotiations or similar experience
- Bachelors Degree in Business Administration or similar field
- (Highly desired locations: NYC/Tri-state, Pittsburgh, Chattanooga, Portland, Boston, Chicago, Florida, San Francisco, Los Angeles, Dallas, or Houston)
Ideally, you’ll also have:
- Experience working with Salesforce.com
- Experience in Finance/Sales Operations
Skills and Attributes for Success:
- Thorough understanding of sales processes
- Strong listening, analytic, organization, and problem-solving skills
- Superior oral and written communication skills
- Experience working with contract details and contract language
- Adept at business partnering and working with cross functional teams, building meaningful relationships along the way
- Ability to exercise discretion and make independent judgments on matters of significance
- Dependable, flexible, and adaptable to new ACA initiatives and changing sales processes
- Ability to work well in a fast-paced, small-team environment
- Ability to work independently, multi-task, prioritize effectively, and adapt to change
- Highly motivated and goal oriented; proactive in one’s own education and career progression; volunteers for and shows initiative on both internal and external projects and tasks
- Dedicated to upholding ACA’s high-quality standards and service focus
- Proficient with Microsoft Office applications, Salesforce, and the Internet
What working at ACA offers:
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes medical and dental coverage and 401(k) plans, and a wide range of paid time off options as well as a flexible work environment. You’ll also be granted time off for designated ACA Paid Holidays, Summer Fridays, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. We also offer unique benefits such as Student Debt Forgiveness and Pet Insurance.
About ACA:
ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business. Our innovative approach integrates consulting, managed services, and our ComplianceAlpha® technology platform with the specialized expertise of former regulators and practitioners and our deep understanding of the global regulatory landscape.
What we commit to:
ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, transfers, leaves of absence, compensation and all other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
