Rare opportunity to join RED, Vanguard’s award-winning in-house creative agency, as an Associate Creative Director, Copy, In-house Agency. This experienced leader role will manage a team of copywriters who use a combination of creative briefs, research, and testing to develop copy for both internal and external client and non-client-facing communications. Examples include advertising, social media, articles, emails, presentations, video scripts, concept development, and more.
The role requires a robust executive presence, superior communication and problem-solving skills at all levels, and extensive expertise in managing creative talent. Experience also required in building and executing a machine-learning-backed approach to creating preapproved content libraries that can be used to fast-track personalized communications and work processes.
- Must have experience enhancing efficiency by harnessing advanced technology, automation, and AI.
- Agency experience preferred.
- Comprehensive understanding of legal and compliance issues related to creative content.
- Knowledge of Workfront and Writer.com preferred.
- Investment/finance background preferred or experience handling complex, highly regulated subject matter.
- Experience handling rush or after-hours crisis comm support.
- This role is part of our hybrid work model: Tuesday-Thursday in-person presence required in our Malvern, PA, office to foster collaboration.
Responsibilities
- Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
- Sets priorities to balance workload and adjusts resources as necessary. Sets strategy and positioning for copy and team processes. Creates new approaches or processes with enhanced quality and efficiency for the near-term. Manages multiple projects efficiently. Identifies, evaluates, and resolves complex issues.
- Consults with leaders and subject matter experts regularly on communications and content strategies. Applies advanced subject matter expertise to pitch new ideas and find creative ways to tell Vanguard's story.
- Leads department quality initiatives and supports quality dashboard metrics. Analyzes data and develops process improvements.
- Maintains and divulges in-depth and up-to-date knowledge of various industries and of Vanguard products, processes, and/or services.
- Serves as mentor to less experienced writers and/or editors by providing specific feedback on their copy, story ideas, new media formatting, and interviewing skills.
- Provides editorial direction and guidance across mediums by working closely and collaboratively with designers, developers, marketing managers, and business leaders.
- Acts as an editor for high-profile or rush content.
- Partners with other marketing leaders to establish and maintain consistency in editorial practices across Vanguard.
- Participates in special projects and performs other duties as assigned.
Qualifications
- Minimum five years related work experience.
- Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
Our commitment to diversity, equity, and inclusion
Vanguard’s commitment to diversity, equity, and inclusion (DEI) is central to our ability to deliver on our mission. We aspire to create a work environment that is inclusive, equitable, and diverse—one that enables our employees, whom we call crew, to thrive and bring their best selves to work every day on behalf of our clients.
Cultivating DEI lifts our entire organization, and everyone shares accountability for our progress—from our senior leaders who lay the foundation and set the example for inclusive behaviors to crew who are growing in their personal DEI learning experiences.
Together, we’re on a mission. We are fueled by the value of diverse voices and connected through friendships and a culture of care—for our clients, our communities, and each other.
Vanguard’s DEI journey has no finish line. Our commitment is enduring, and we remain focused on the path ahead. To learn more about Vanguard goals and progress toward DEI, download our Diversity, Equity, and Inclusion Report.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
