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ESS Geo Advisor Associate Director

Join our Enterprise Support Services (ESS) team and you will be an integral part of our business enablement functions that keeps our organization running strong. You will use your interpersonal and communication skills (verbal and written) to interface with employees at all levels. As an ESS Geo Advisor Associate Director, you will work across teams to provide the supervision, knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability.

The opportunity

As an ESS Geo Advisor Associate Director, you will be responsible for the delivery of core ESS and own key stakeholder relationships in a specific EY office or group of offices. You will liaise with outsourced Facility Management (FM) on all aspects of facilities management, administrative services, hoteling and reservation services, video conferencing set- up and support, internal meeting services, emergency preparedness and customer satisfaction. You will also develop and direct the implementation of Enterprise Support Services strategic plans, as well as establish and maintain performance measurements. Our leaders will look to you to understand the structure and business of the organization to effectively manage the firm’s knowledge, processes and capital resources, including space and equipment. You’ll monitor financial and operational performance in accordance with established administrative services and tax support parameters. We’ll look to you to escalate customer service challenges and maintain strong customer and cross functional relationships (especially between the outsourced FM provider, the Office Managing Partners (OMPs), and various staff).

Your Key Responsibilities

Acts as single point of contact for Office Managing Partner on ESS services and recommends solutions
Develops relationships with key internal customers to identify, track and proactively address service needs
Liaises with outsourced FM on all facility installations with vendors, maintenance and repairs to facility and equipment
Counsels teams and colleagues on trends likely to affect EY and/or our clients’ business
Partners with other groups within the matrix organization cultivating relationships, aligning people and processes, and identifying workplace efficiencies to add value
Sets up full project plans rapidly for teams including; objectives, milestones, priorities, teams, calendar and nature of deliverables such as office moves
Focuses on potential project issues to prioritize resources, timing, quality, scope and risk
Manages and forecasts annual budget
Flexible to travel and work nonstandard hours as required to meet business needs

Skills And Attributes For Success

Provide conceptual thinking, which will translate into solid actions
Provide analytical knowledge top-down and will have authority to make decisions
Exercise influence at many levels of the organization
Proactively identify and address project risks and opportunities
Recommend solutions and partner with senior leaders in the firm to roll-out or communicate initiatives/projects
Strong leadership and presentation skills
Strong analytical and decision-making skills necessary to manage multiple projects and teams to meet high customer needs
Project management experience in a fast-paced environment
Demonstrated ability to manage and forecast budgets

To qualify for the role, you must have

Bachelor's degree in a related discipline, or equivalent work experience
10 plus years of related experience
Minimum of 6 years general management experience including managing people
Proficiency in MS Word, Excel, PowerPoint, Teams and Outlook

Ideally, you’ll also have

Proficiency in MS SharePoint

What We Look For

We are looking for individuals that have a strong business acumen and personal leadership. Innovative, creative thinkers who are strategic, collaborative and consultative and who can bring a fresh perspective will thrive in this environment. An effective communicator, you’ll be a confident team player that collaborates with people from diverse teams.

What We Offer You

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $116,400 to $224,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $139,600 to $254,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

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