Errol C.

Skills

Vendor Management,

About

I am an IT Support Manager with over 15 years of experience providing high-quality technical support in corporate and healthcare environments. I have extensive experience supporting C-level executives, managing end-user systems, and delivering white-glove IT service with a focus on reliability and discretion. My background includes Windows and macOS support, Active Directory, Azure, Jamf, MDM, ServiceNow, and AV support for executive meetings. I bring a strong foundation in ITIL and Agile practices, along with proven leadership, team mentorship, and a customer-focused approach to IT service delivery.