Pravind K.

Skills

Operations & Process Management
• Customer Service Excellence
• Team Leadership & Staff Supervision
• Logistics & Inventory Coordination
• Digital Marketing & E-commerce Fundamentals
• Data Management & Reporting
• Product Training & Development
• CRM & ERP Systems
• Strategic Problem Solving
• Compliance & Safety StandardsMS Office Suite (Word, PowerPoint, Excel)
• CRM & ERP Tools (Salesforce, Autoline, DMS)
• PDF & Document Management (Adobe Reader)

About

Dynamic management professional with over 6 years of experience in customer service operations, automotive diagnostics, and product management within leading automotive brands. Proven track record in optimizing workflows, driving operational efficiency, and leading cross-functional teams to deliver exceptional service standards. Skilled in logistics coordination, sales administration, and customer relationship management using advanced digital tools (Salesforce, Autoline, DMS). Adept at training and developing teams to enhance product knowledge and customer engagement strategies.