Stephanie J.

Skills

Organizational Change Management
• Prosci ADKAR Change Model
• Change Impact & Readiness Assessments
• Resistance Mitigation & Reinforcement Planning
• Enterprise-wide Stakeholder Segmentation
• Supplier Enablement & Role-Based Training
• Change Champion Network Development
• Communication & Engagement Playbooks
Program & Project Delivery
• Source-to-Pay Implementation (SAP Ariba, Coupa, Oracle ERP)
• ERP, CRM, and COTS Rollouts
• Agile & Waterfall Delivery Integration
• Change Milestone Alignment with PMO and Agile Sprint Cycles
• UAT Facilitation & Post-Go-Live Support
• Cross-Functional Team Facilitation
Strategic Communication & Analytics
• Executive Steering Committee Briefings
• Communication Strategy & Channel Optimization
• Feedback Loops & End-User Surveys
• Training Curriculum Design
• Power BI Dashboards & KPI Monitoring
• Process Mapping & SOP Development (Lean Six Sigma)
Tools & Platforms
• Microsoft Office Suite (Excel, PowerPoint, Outlook)
• Microsoft 365, SharePoint, Teams, OneDrive
• SAP Ariba, Coupa, Oracle ERP
• Jira, Asana, Planisware, Smartsheet
• Salesforce, Dynamics 365, Tableau, Power BI
• Strategic Thinking: Ability to align change initiatives with enterprise goals and transformation roadmaps
• Influence & Persuasion: Skilled in gaining executive buy-in and motivating cross-functional teams toward a shared vision
• Emotional Intelligence: Empathetic communicator who adapts to diverse stakeholder needs and concerns
• Active Listening: Excels at gathering insights from stakeholders, end users, and leadership to shape effective change strategies
• Collaboration & Relationship Building: Builds strong partnerships across departments, vendors, and leadership teams
• Problem Solving: Applies structured thinking to assess risk, resolve resistance, and design creative adoption solutions
• Adaptability: Thrives in fast-paced environments, pivoting as needed during iterative software implementations
• Communication Excellence: Crafts and delivers clear, concise, and impactful communications for all levels of the organization
• Decision-Making Under Uncertainty: Makes confident, data-informed choices during complex and ambiguous project phases
Leadership Presence: Confidently leads working sessions, steering committees, and stakeholder engagements with credibility and poise

About

I am a seasoned Director of Change Management with over 17 years of experience driving people-centered transformation initiatives across Fortune 500s, global technology companies, and financial institutions. My expertise lies in leading enterprise software implementations, Source-to-Pay (S2P) program rollouts, and large-scale digital transformations with a strategic focus on reducing resistance, increasing adoption, and aligning stakeholders across complex, matrixed environments.

I bring advanced knowledge and hands-on application of Prosci's ADKAR methodology, Agile principles, and change readiness frameworks to lead cross-functional change initiatives. I have led multiple implementations involving SAP Ariba, Coupa, Oracle ERP, and Microsoft 365, supporting both procurement modernization and business process re-design. My work has consistently delivered over 90% user adoption, improved cross-departmental collaboration, and reduced onboarding times for end users and suppliers.

In previous roles, I’ve:

Developed and executed OCM and communication playbooks for ERP and SaaS rollouts

Conducted impact analyses, managed stakeholder segmentation strategies, and led role-specific and supplier enablement training

Aligned change milestones with PMO schedules and Agile sprint cycles, providing executive steering committee updates

Managed post-go-live reinforcement strategies, sustainability plans, and adoption metrics using Power BI dashboards

I am recognized for my ability to influence leadership, engage stakeholders at all levels, and coordinate enterprise-wide communication strategies that ensure transformation success. My certifications in Scrum, Executive Leadership, and Change Management, along with my experience across both public and private sectors, make me a trusted leader for high-impact change programs.