Skills
JIRA user stories, Microsoft Office (Excel, Outlook, Word), Writing business requirements, Agile methodology,
Ticket/issue escalation, Process controls, Test plans, test scripts, Project prioritization, Excellent organization skills, Operational lead support, Project implementation, Procedure writing, Self Motivated, Problem solving, Excellent communication skIlls
About
With over eight years of experience as a Business Analyst at Citi, I specialize in user acceptance testing, user stories, business requirements and maintaining a deadline-oriented approach to drive operational excellence. My work supports the design and implementation of project tasks, ensuring streamlined processes and seamless delivery for clients. My commitment to collaboration and delivering results aligns with Citi's mission to provide innovative financial solutions.
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