Be a part of a team of dedicated professionals who provide educational programs and information to Missouri public school teachers and staff who wish to learn more about their pension system membership and benefits. Our Member Education Specialists are trusted representatives of PSRS/PEERS who prepare personalized information and assist our members in a professional, friendly and knowledgeable manner. Our members understand the value of their Retirement System and appreciate the help they get from our friendly and knowledgeable Member Education team.
Salary: $42,126 to $47,392
Job Type: Full-time with benefits
Location: Jefferson City, Missouri. Opportunity for limited telecommuting once trained.
About PSRS/PEERS
PSRS/PEERS is the largest defined benefit pension plan in Missouri with more than 315,000 members. We work in partnership with Missouri public school districts to provide retirement security for Missouri's public school teachers and education employees.
Most of our 173 employees work out of our recently remodeled/expanded building located at 3210 West Truman Boulevard in Jefferson City. Our office is open from 7:30 a.m. to 4:30 p.m. Monday through Friday, and many positions have scheduling flexibility within those hours. We provide state-of-the-art technology and security, with comfortable, ergonomic working spaces and collaborative areas throughout the building. Employees enjoy ample on-site parking.
About the Job
Member Education Specialists prepare calculations for purchases and service retirement estimates, prepare personalized member packets and other materials for seminars and educational events. In addition, they prepare personalized member packets for in-person individual counseling sessions and create personalized member estimates for web and phone counseling meetings.
These specialists assist in generating and mailing confirmation letters for seminar participants. They also prepare required materials for seminars and other educational events including member packets, general handout materials, brochures and other publications, and computer equipment. Education Specialists track inventory for publications and serve as a resource for overflow/high volume of calls and chats for the Information Center regarding all aspects of the retirement system. Specialists participate in the regular front desk coverage rotation.
Our members rely on our Member Education team when making important financial and life decisions. Specialists must understand, analyze and provide accurate, complete and timely information so our members can make the best possible decisions regarding their retirement benefits.
Job Requirements
Candidates should have at least a high school diploma or GED/HiSET equivalent and at least two years' office experience. Pension experience is preferred.
Benefits of Working for PSRS/PEERS
Our employees enjoy an employee-centered, flexible work environment with opportunities to telecommute. We offer a robust Health Savings Account (HSA) program, vision and dental insurance, and membership in a defined benefit pension plan with lifetime retirement benefits and five-year vesting.
Employees earn three weeks of paid vacation and three weeks of sick leave per year to start, and 12 paid holidays each year.
Tuition assistance is available, and ongoing training and professional development is encouraged. Exemplary employees may be selected to participate in our leadership program.
Company-wide events are held both on-site and off-site, and our employee fund coordinates activities and participation in charitable campaigns.
More information can be found on PSRS/PEERS career page at www.psrs-peers.org/About-Us/Careers
We are an innovative and results-oriented organization dedicated to the financial security of our members. We take pride in providing exceptional service to both our members and our employer community. We are committed to developing the talents of our staff in an environment of mutual respect, diversity of thought and transparency
