At Franklin Templeton, we’re driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients’ achievements.
Come join us in delivering better outcomes for our clients around the world!
Join Our Team as a Senior Travel Advisor at Franklin Templeton!
Are you passionate about travel and providing exceptional service? Do you thrive in a dynamic and fast-paced environment? If so, we have the perfect opportunity for you!
What is the Global Travel Services group responsible for?
Franklin Templeton Global Travel Services oversees and coordinates business travel arrangements for our employees. Our focus areas include policy compliance, travel technology, risk management, reporting and analysis, vendor management, communication, and support. By effectively managing these elements, we ensure that business travel is well-organized, cost-efficient, and aligned with our company's goals.
What is the Senior Travel Advisor responsible for?
As a Senior Travel Advisor, you will play a crucial role in ensuring our business travel is organized, cost-effective, and aligns with our company's overall objectives. You will handle incoming travel requests via multiple channels (phone, email, chat, etc.) and provide detailed consultation on all destination requirements. This position requires an extensive understanding of the travel industry and the ability to perform at an expert level.
What are the ongoing responsibilities of a Senior Travel Advisor?
- Book corporate travel reservations, focusing on Executive support
- Offer navigational support for Concur, the company's online booking tool
- Provide details on travel and destination requirements or restrictions
- Ensure traveler profiles are complete and up to date
- Confirm travel itineraries comply with Franklin Templeton Global Travel Policy
- Handle unforeseen issues (schedule changes, cancellations, etc.)
- Maintain knowledge of the travel industry, policies, procedures, and processes
What ideal qualifications, skills & experience would help someone to be successful?
- Work Monday – Friday, 8:30am – 5:00pm Pacific Time
- Minimum of 5 years' experience in corporate travel, including complex international reservations
- Extensive knowledge of Sabre Global Distribution System (GDS) and Concur Travel online booking system
- Excellent organizational abilities and customer service skills
- Proficient in Microsoft Office applications (Word, Excel, Outlook, SharePoint)
- Fluent in English; additional language skills are beneficial
- Ability to handle emergencies calmly and effectively
- Able to work independently in a fast-paced environment
Franklin Templeton offers employees a competitive and valuable range of total rewards—monetary and non-monetary—designed to support the whole person and to recognize their time, talents, and results. Along with base compensation, other compensation is offered such as a discretionary bonus, 401k plan, health insurance, and other perks. There are several factors taken into consideration in making compensation decisions including but not limited to location, job-related knowledge, skills, and experience. At Franklin Templeton, we apply a total reward philosophy where all aspects of compensation and benefits are taken into consideration in determining compensation. We expect the salary for this position to range between $56,000.00- $68,000.00.
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Experience our welcoming culture and reach your professional and personal potential!
Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.
Hear more from our employees
By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have your needs covered. Learn more about the wide range of benefits we offer at Franklin Templeton.
Highlights Of Our Benefits Include
- Three weeks paid time off the first year
- Medical, dental and vision insurance
- 401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits
- Employee Stock Investment Program
- Learning and Education Assistance Program (LEAP)
- Purchase of company funds with no sales charge
- Onsite fitness center and recreation center*
- Onsite cafeteria*
- Only applicable at certain locations
Learn more about the wide range of benefits we offer at Franklin Templeton
Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.
Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.
