Company Description
As a leading global investment management firm, AB fosters diverse perspectives and embraces innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals, and private wealth clients in major markets worldwide. Our ambition is simple: to be our clients’ most valued asset-management partner.
With over 4,400 employees across 51 locations in 25 countries, our people are our advantage. We foster a culture of intellectual curiosity and collaboration to create an environment where everyone can thrive and do their best work. Whether you're producing thought-provoking research, identifying compelling investment opportunities, infusing new technologies into our business, or providing thoughtful advice to clients, we’re looking for unique voices to help lead us forward. If you’re ready to challenge your limits and build your future, join us.
Job Description Summary
We are seeking a Nashville-based Network Implementation Engineer to join our Network Implementation and Operations Team in Global Technology Infrastructure (GTI).
This is a hands-on role in which the engineer actively and frequently participates in support, troubleshooting, implementation, coordination and other day-to-day tasks. Candidates must be knowledgeable of commercial networking platforms and supporting products, e.g. WAN and LAN switching & routing, wireless, NAC. Programming skills and knowledge of automation/orchestration tools such as Python, Ansible, etc. are very desirable. Other activities include analysis of ticket information for chronic issues, proper escalation with service providers and equipment manufacturer support, coordinating and leading problem resolution across IT teams.
The role supports global data and voice networking and communications, and related infrastructure technology.
The key job responsibilities include, but are not limited to:
- Ownership and accountability of escalated problem tickets and cross-discipline troubleshooting, problem solving and optimization efforts
- Proactive monitoring of network health and analysis, development and recommendation of resolution to any potential issues
- Escalate issues with vendors including carriers, manufacturers (e.g., Aruba, Arista, Cisco, etc.) and service providers
- Proactively monitor performance, capacity and QoS queue utilization and recommend upgrades in capacity as necessary
- Escalation point for Network Operations Center personnel
- Maintain device software versions according to standards and policies
- Develop templates for standard configurations and maintain device configurations according to these templates
- Maintain detailed documentation
- Implementing new features and practices as developed by Engineering
- Formulating a roll out strategy for new features/platforms as determined by team’s strategy
- Manage multiple network projects and infrastructure across multiple platforms; networks, public cloud and/or applied security technologies
- Ensure that a thorough and detailed handover to Operations team from Engineering or Implementation teams, including training on new technologies to be deployed
- Weekend and weeknight work should be expected as to ensure that any implementation work does not interfere with the operation of the production environment
Job Qualifications (The ideal candidate should have the following):
Qualifications, Experience, Education:
The ideal candidate will have prior financial services industry experience, a bachelor’s degree in Computer Science or closely related subject, and with 8+ years’ experience in support of a complex network infrastructure. The position requires strong team-building skills and must be able to collaborate effectively with a group of high performing individuals. Cisco CCNP or other vendor equivalent certifications is desired.
Suitable Skills:
- A thorough understanding of Cisco IOS routers and switches and Cisco Aironet Wireless
- A thorough understanding of Aruba CX switches, Wireless, Aruba Central and ClearPass
- A thorough understanding of Arista switches and CloudVision
- A thorough understanding of SD WAN technology
- A thorough understanding of Juniper JUNOS routers and switches, MX and EX series
- Python, JavaScript, PowerShell, C/C++ or other scripting/programming knowledge
- Knowledge and experience with DevOps processes and with “Infrastructure as Code” leveraging Ansible and related tools for configuration management and compliance to standards, reporting of same and bare metal provisioning
- A thorough understanding of TCP/IP, OSPF, BGP, NAT, Access-Lists, route redistribution, 802.1x, Spanning-Tree, H.323, SIP, VOIP, QoS, DNS, DHCP, IP address management and firewalls
- Experience with Private and Public Cloud is desired, preferably Microsoft Azure
- Very strong analytical & problem-solving skills, including detailed network and packet capture analysis using Wireshark
- Strong written and oral communication skills with an understanding that group presentations on created work will be required for knowledge transfer
- Ability to communicate effectively with technical and non-technical stakeholders, including senior management
- Familiarity with the change, incident and problem management systems & procedures
- Must be able to work as part of a global team with colleagues in the US, UK, Amsterdam, and India
Professional development value of this role (i.e., what learning and professional growth does the role offer the candidate?)
Job Qualifications (The ideal candidate should have the following)
Less specific than “skills” below, this area can also mention the way the role operates within the culture of the role or team. For instance, often “a sense of humor” or “ability to, at times, go with the flow” are included in this section.
Qualifications, Experience, Education
- List requirements for role
Skills
- List of soft and hard skills required for job
Special Knowledge (if applicable)
Provide details if there are unique platforms or tech skills needed for role, they can be added here (this section is sometimes rolled into Skills)
Nashville, Tennessee
