Would you like to help drive profitable sales growth and high retention rates by managing and leading pursuits/opportunities across ICT’s full portfolio of offerings? Do you have a passion for training and supporting client-facing teams to enable them to deliver exceptional value and grow deeper relationships? If so, we have an exciting opportunity to provide bid management and sales support in our fast-paced, collaborative and dynamic ICT business in the Americas.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
The Role
- Provides end-to-end pursuit support across the opportunity life cycle for both offensive and defensive ‘business critical’ bids. Identifies, gathers and coordinates the collection of all key information required to respond and compete effectively, whether the opportunity be generated through RFI, RFP or lead generation.
- Actively participates in the process of identifying the bid team, developing a winning strategy, key messaging, executive summary and differentiated insight, including challenge where needed to develop a compelling and client-centric proposition.
- Manages and coordinate inputs from a variety of stakeholders and experts to drive the sales strategy forward, ensuring regular communication with all relevant team members and clarity of next steps, ownership, timelines etc.
- Oversees and contributes to the development of high-quality and compelling final response documents by performing sales reviews and leveraging internal experts and sales support teams.
- Ensures that ICT’s global proposal process is followed, advocates best practices and strategizes with and enables client-facing pitch team members to sell/create client value.
- Helps to improve win rates through participating in win/loss debriefs, capturing and socializing success in region, therefore enabling the business to apply lessons learnt in an actionable way.
- Collaborates with sales enablement colleages to share/create best practices and content that helps product management and marketing teams develop key value propositions, campaign messaging and proposition innovation for regional/local sales campaigns.
- Updates and contributes to the bid content resource center, facilitating greater and more efficient self-service to the library of key assets, materials and best practices.
- Acts as coach/mentor resource for defined client accounts. Meets with client account team regularly to strategize and support account and team growth.
- Collaborates with cross-functional teams, including key leadership, to execute initiatives that optimize existing processes and align with broader company goals.
- Reports on/demonstrates the business impact of enablement efforts to establish stakeholder trust and secure future buy-in.
