Job Description
Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. The CCO function includes Sales, Partners, Relationship Management, Integration, Marketing & Communications and Sales Analytics & Operations.
Pay And Benefits
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The Impact You Will Have In This Role
Under the direction of the Executive Director of Global Public Relations, this person will have responsibility for developing and implementing a robust media strategy for the firm's Digital Assets and Consulting Services businesses aligned to business goals and objectives. In doing so, the Associate Director, Public Relations will promote DTCC news, information and thought leadership to the media and analyst community, proactively build and maintain relationships with editors, journalists and analysts, influence news coverage, shape perceptions of the firm and protect against reputational risk. By partnering closely with members of the M&C team, business heads and senior leaders within the company, they will develop compelling messaging and content, leverage media trends to attain positive news coverage and draft and place bylined articles to establish senior leaders as spokespeople and thought leaders.
Your Primary Responsibilities
- Overall responsibility to strategize, develop and implement global public relations strategy for the Digital Assets and Consulting Services businesses and their related thought leadership areas, generating awareness and coverage via proactive pitching, interviews, bylines, media tours, statements, roundtables, editor briefings and more.
- Collaborate with M&C peers to ensure a holistic M&C strategy and reporting, with defined goals, objectives and metrics.
- Leverage writing skills and knowledge of the industry, to develop media narratives through compelling thought leadership on key initiatives.
- Support DTCC's overall engagement with media, responding to urgent inquiries across business topics, developing relationships across key Tier 1 and targeted trade media (including key reporters globally in DLT-related publications), and facilitating in-person meetings with journalists.
- Maintain productive relationships with global PR agencies in US and London, advising on strategy and work initiatives and reviewing/approving all quotes, content and coverage.
- Monitor and read all coverage related to relevant topics and strategize around areas of opportunity – including new areas of opportunity for DTCC and the business.
- Support social media activity for related media work, including content development, video initiatives and more.
- Mitigate risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior.
Qualifications
- Minimum of 8 years of related experience
- Bachelor's degree in Communications preferred or equivalent experience
Talents Needed For Success
- Solid understanding of all communications channels,
- Strong verbal and writing capabilities, with the ability to translate complex business topics into higher level themes that will resonate with journalists and readers; Leverage compelling storytelling and data-driven content
- Ability to network and influence colleagues on PR recommendations and strategies
- Background in crypto / digital assets / blockchain is preferred.
- Solid analytical capabilities, to measure results and identify areas of opportunity
- Excellent organizational and time management skills, in order to effectively prioritize a number of simultaneous projects while meeting sometimes short deadlines
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About Us
With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC’s subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn , X , YouTube , Facebook and Instagram .
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.
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About The Team
The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. The CCO function includes Sales, Partners, Relationship Management, Integration, Marketing & Communications and Sales Analytics & Operations.
