Join us at Barclays as an Incident Manager, working for a global security operations team at the Whippany, New Jersey campus. In this Assistant Vice President role, you will be responsible for the command, control, and coordination of a myriad of risks covering Barclays’ network security, external party breaches, internal and external infrastructure outages, and other site-level losses of resilience, as well as severe weather events and civil unrest. Barclays Incident Managers are proactive and intelligence-driven to ensure incident response is proportionate, efficient, and effective at minimizing impact to colleagues, business operations, and our customers. This is an exciting opportunity to highlight your security incident management knowledge and experience to help us build on being consistently excellent.
To be successful as an Incident Manager, you should have experience with:
- Have experience in security or technology incident management
- Have the confidence and ability to operate under stress or otherwise uncertain circumstances
- Be a strong verbal and written communicator
Some Other Highly Valued Skills May Include
- General technical understanding of threats against the financial industry from both the physical and cyber threat domains
- Self-starting mentality—capable of identifying and implementing solutions to complete tasks with little or no supervision
You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.
This role is based in Whippany, NJ.
Minimum Salary: $95,000
Maximum Salary: $140,000
The minimum and maximum salary/rate information above includes only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.
Barclays employees are eligible for a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.
This position is eligible for an incentive award.
Purpose of the role
To coordinate incident plans/ responses and collaborate with various stakeholders through the use of various data resources.
Accountabilities
- Monitoring of real-time security incidents and emergencies that may impact the bank's assets, colleagues and customers through the use of various security systems and tools.
- Development and coordinate a unique response/plan, and contingency plan, to each case through the effective deployment of resources and personnel.
- Collaboration with teams across the bank, including the security operations team, facility management team and external security vendors, to provide time efficient communication and responses to incidents and emergencies.
- Implementation and execution of security policies and procedures in the events of security incidents and emergencies.
- Execution of training and drills for Joint Operations Centre colleagues to prepare and upskills them in the event of an emergency.
- Collection of data from sources including intelligence reports, diverse types of media and operational news to update situational awareness databases and track progress of operations.
Assistant Vice President Expectations
- To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
- Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
- OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
- Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
- Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
- Take ownership for managing risk and strengthening controls in relation to the work done.
- Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
- Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
- Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
- Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
- Influence or convince stakeholders to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
