Who You’ll Work With:
Provide a brief overview of the IT group, including the core businesses and business functions and applications the group supports, or, if an enterprise-servicing group, what enterprise functions and applications it supports:
The Operations & Technology Risk Management Group encompasses the Operations & Technology Client Risk Event Coordinators, IT & Operations Audit Management and Vendor Management Teams. Together, the teams are responsible for supporting AB’s Operational Risk Management Framework across AB’s Global Operations & Technology departments.
We are seeking an Operations Risk Analyst to join our Global Operations Risk Management Team in Global Technology & Operations based out of one of Nashville, Pune, or San Antonio offices.
What You’ll Do:
The candidate will join a team responsible for responding to client risk events involving Operations and Technology processes. The candidate will partner with our Client Group to protect client relationships, speak with subject matter experts via email and video conference to understand processes, and identify process weaknesses to help deliver a culture of continuous improvement. The candidate will then summarize the findings of the event in a written case summary. The ideal candidate has a high degree of personal integrity and an inquisitive mind. This position will report to the Operations Client Risk Event Coordinator Manager based in San Antonio, Texas. The position location may be filled in one of San Antonio, Nashville or Pune (India) offices.
Describe the applications and business or enterprise functions the role supports:
The team make use of our Error & Incident Tracking Systems (EITS and Resolver), and a variety of account and portfolio management systems. Operations and Technology encompass teams performing new account creation, account reconciliation, security reference management, pricing & valuation, fund administration, broker dealer operations, collateral management, and trade settlement. Additionally, the role will involve working with a variety of MS Office applications, including excel, word, power point, and Power BI.
The key job responsibilities include, but are not limited to:
- Lead coordination on potential client risk events.
- Provide information and support to our Client Group to protect client relationships
- Bring subject matter experts together to conduct root cause analyses.
- Provide guidance on appropriate controls to mitigate risks.
- Recognize connections and trends within and across teams.
- Document the investigation and its conclusions.
- Collaborate with firm-wide Client Risk Event Coordinators to share best practices
What makes this role unique or interesting (if applicable)?
This role provides window into a wide scope of AllianceBernstein activities, interact with a large variety of AllianceBernstein teams, and directly impact AB risk mitigation. Additionally, this role informs AB leadership on a variety of risk and Client Risk Event Coordinator activities through meetings and metrics reporting. There is also an aspect of this role that requires working with large data sets and the gleaning analysis from the information.
What is the professional development value of this role, i.e. what learning and professional growth does the role offer the candidate?
This role provides ample opportunity to interact with Operations & Technology, Sales, and our investment professionals and learn about their processes. The role also requires the person filling the role to lead meetings, providing an opportunity to expand their experience in communication and coordination.
What We’re Looking For:
- Highly analytical mind with a strong attention to detail
- Superior written and verbal communication and interpersonal skills
- Ability to multitask and prioritize
- Understanding of investment management processes
- Understanding of operational risk/risk frameworks
- Prior experience in data management, project management, and/or analytics is desirable
- Experience with MS 360 (Word, Excel, etc)
- Bachelor’s degree or 4 years relevant work experience in an investment management operation, business analyst, or risk & control role.
- Experience with risk management tools is preferred
- Experience exhibiting strong communication skills, both written and verbal
- Strong project management skills
Who We Are:
As a leading global investment management firm, AB fosters diverse perspectives and embraces innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals, and private wealth clients in major markets worldwide. Our ambition is simple: to be our clients’ most valued asset-management partner.
With over 4,400 employees across 51 locations in 25 countries, our people are our advantage. We foster a culture of intellectual curiosity and collaboration to create an environment where everyone can thrive and do their best work. Whether you're producing thought-provoking research, identifying compelling investment opportunities, infusing new technologies into our business, or providing thoughtful advice to clients, we’re looking for unique voices to help lead us forward. If you’re ready to challenge your limits and build your future, join us.
San Antonio, TexasNashville, Tennessee, Pune, India
