Job Description
Position Overview
We are seeking a
Technical Product Manager (TPM) to own the domain-specific foundational AI model powering signals and capabilities for our Merchant Services and Treasurer Services businesses. As TPM, you will ensure LPM is built with technical excellence, scalability, and alignment to downstream needs, enabling seamless integration into business applications and models. This role demands deep technical expertise in AI/ML, payments domain knowledge, and agile product leadership to drive innovation across our ecosystem.
Key Responsibilities
- Own the full product lifecycle of LPM: define vision, roadmap, and KPIs; gather/prioritize technical requirements; and manage backlog with user stories for foundational model development
- Collaborate closely with downstream / business Product Owners (e.g., Fraud, Payments) to develop deep understanding of use cases (e.g., fraud detection, transaction optimization), translating them into LPM signals, APIs, and capabilities for easy adoption.
- Partner with engineering, data science, and ML teams to oversee model architecture, training, evaluation, feasibility, prototypes, and deployment—ensuring technical debt is minimized and scalability meets enterprise payments volume.
- Conduct technical oversight: benchmark against industry ML standards, monitor competitive foundational models, and iterate based on performance metrics, feedback, and business impact.
- Drive cross-functional alignment: communicate complex technical roadmaps to stakeholders, facilitate sprint planning, resolve blockers, and lead go-to-market for integrations.
- Analyze data signals from model usage, perform market/competitive research in payments AI, and optimize for downstream value (e.g., accuracy, latency, cost).
Required Qualifications
- Bachelor's degree in Computer Science, Engineering, AI/ML, or related field; Master's or MBA preferred.25
- 5+; years as TPM/Technical Product Owner in AI/ML, fintech, or foundational models, with proven delivery of complex technical products.
- Deep technical expertise: ML frameworks on the large language/foundational models, data pipelines, APIs, cloud (AWS), software architecture, SDLC
- Strong Agile/Scrum experience: backlog management, user stories, sprint planning
- Payments/fintech domain knowledge: transaction processing, merchant/treasury services, risk signals
Preferred Skills
- Analytical/Problem-Solving: Data analysis tools (SQL/Python), A/B testing, KPI definition for model performance
- Soft Skills: Exceptional communication to bridge technical/business teams; decision-making under ambiguity; stakeholder influence
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About The Team
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
