We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
As a Senior Processor (Processor Level III) in the Consumer Processing Department, your primary responsibilities encompass monitoring processing activities to ensure accuracy, compliance, and completeness. This role will assess and verify loan applications, collect, review and validate supporting documentation. Consumer Processing liaises with various stakeholders throughout the lending processing to resolve issues, obtain additional information, and meet defined service level turn-time requirements. Quality control is key to minimize errors and ensure high standards are maintained. The Senior Processor is a point person for outstanding issues/concerns/escalations with pipeline activities. As an experienced lending professional, you will be recognized as a subject matter expert on processing activities and champion adherence to regulatory/investor requirements and internal standards.
At CIBC we enable the work environment most optimal for you to thrive in your role. You will have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote.
How You’ll Succeed
Comprehensive Analysis: Work closely with our Bankers, Disclosure Team, Underwriters, Closing, and Post Closers to ensure a timely and accurate experience for our customers.
High-Quality Decision-Making: Responsible for ensuring all file documentation is complete, accurate, verified, and dates are met.
Effective Risk Assessment: Ensure processes align with the bank’s guidelines, risk appetite, policies, standards, and consumer laws and regulation requirements while providing sound judgment.
Strong Written Communication: Craft detailed communication that clearly present rationale, assessment, and evaluation results.
Collaboration & Stakeholder Engagement: Work closely with Bankers, Disclosure Team, Underwriters, Closers, Post Closers, Group Portfolio Managers, and Senior Management to ensure seamless loan/line processing activities.
Market Awareness & Compliance: Stay updated on market conditions, industry regulations, investor guidelines, and consumer lending laws to maintain compliance and adapt to evolving enhancements.
Community Involvement: Complete at least five community outreach volunteer hours annually, contributing to the bank’s commitment to community development.
Who You Are
Experienced in Lending: You have at least 10 years retail lending experience with focus on portfolio real estate secured and other consumer lending products including grant programs. Strong expertise in working with high-net-worth clients as well as third-party service providers across the US footprint.
Skilled in Financial Analysis: Review and analyze supporting documents to ensure accuracy and compliance with regulatory requirements. Examine documents for completeness, accuracy, and adherence to lending guidelines. Assess and verify consumer loan applications for accuracy, completeness, and eligibility. Collect, review, and validate supporting documentation (income, credit reports, identification, etc.). Assist in training junior processors and provide guidance on complex cases. Accurately enter loan data into processing systems and maintain up-to-date records. Conduct quality control checks to minimize errors and ensure high standards are maintained.
Detail-Oriented & Organized: You thrive in fast-paced, deadline-driven environments, effectively managing multiple tasks while maintaining accuracy.
Effective Communicator: You excel at verbal and written communication, clearly presenting information to stakeholders, including assisting with procedural/job aid updates, and presentation materials for training. This includes supporting department special projects and/or testing initiatives.
Technology-Proficient: You have working knowledge of industry tools and systems like Encompass, MeridianLink Consumer, SuperNova, MS Office (Excel, Word, PowerPoint, Teams, Outlook) products, and FIS/IBS.
Regulatory Knowledge: You have a strong understanding of federal and state lending regulations, ensuring compliance with consumer protection laws.
Customer-Focused & Collaborative: You build strong relationships with internal partners, providing exceptional service while ensuring sound decisions.
What Success Looks Like
Timely and accurate decisions that support business growth while maintaining compliance and risk standards.
Oversee an assigned pipeline up to 50 lines/loans per month.
Strong partnerships with Bankers, Disclosure Team, Underwriting Team, Closing Team, Post-Closing Team, Group Portfolio Managers and Senior Management.
Proactive risk management, staying ahead of market changes and regulatory shifts.
Identify discrepancies or issues that may impact the processing process.
Drive processing activities, ensuring all supporting documentation is received, complete, and validated.
Implement quality control measures to prevent errors or omissions.
Coordinate with stakeholders to resolve any last-minute issues.
Active participation in community involvement initiatives, supporting the bank’s community development efforts.
Subject to plan and program terms and conditions
California residents — your privacy rights regarding your actual or prospective employment
At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $60,000 - $68,000 for the Worth, IL market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays, and 401(k), in addition to other special perks reserved for our team members. Candidates hired to work in other locations will be subject to the pay range associated with that location. Additional total compensation and benefits details will be provided during the hiring process.
This position does not offer visa sponsorship.
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What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
IL-6825 W 111th St
Employment Type
Regular
Weekly Hours
40
Skills
Business Operations, Escalation Management, Office Administration, Operations Management, Organizing, Policy Interpretation, Prioritization
