About Citco
JOB DESCRIPTION
Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs. For more information about Citco, please visit www.citco.com
About The Team & Business Line
Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. Our global Centers of Excellence are home to some of the most accomplished professionals in the sector, providing best in class client support and unparalleled opportunities for learning, development and career progression.
Your Role
We are expanding our offerings and are looking for an experienced leader to spearhead the development and growth of our new retail funds line, including interval funds, tender offer funds or BDC’s. Experience with international retail products such as ELTIF, LTAF, etc. is highly beneficial. This role will involve setting up the necessary infrastructure, ensuring compliance with regulatory requirements, implementing technology solutions, building a client base, and overseeing the operations. The ideal candidate should have a proven track record in managing and growing similar financial products, strong leadership skills, and a deep understanding of the retail funds market.
Business Development
- Develop and execute a strategic plan to establish and grow the retail funds line
- Identify and pursue new business opportunities and partnerships to expand the client base
- Lead market research and analysis to identify trends and opportunities within the retail funds market
- Accountable for the line of business and for ambitious YoY growth targets
- Monitor financial performance and implement corrective actions as needed
- Monitor budgets across the same span
Compliance, Regulatory And Risk
- Engage with internal and external stakeholders to ensure relevant licensing in place
- Ensure compliance with all relevant regulatory requirements for interval funds, tender offer funds or BDCs
- Work closely with legal and compliance teams to maintain up-to-date knowledge of regulatory changes and implement necessary adjustments
- Work closely with the product team to ensure we have a robust competitor analysis, and a leading-edge product suite with global coverage, and within Citco risk appetite
- Manage change and develop risk mitigation plans
Technology And Operations
- Oversee the selection and implementation of technology solutions to support the retail funds line
- Manage day-to-day operations, ensuring efficiency and effectiveness
- Establish and monitor key performance indicators (KPIs) to track progress and performance
Client Relationship Management
- Build and maintain strong relationships with clients, ensuring high levels of satisfaction and retention
- Develop and implement strategies to enhance client engagement and grow assets under management
- Cover the largest, most important and / or most complex clients, prospects, territories, accounts, or internal relationships
- Interface with the C-Suite independently
Leadership And Team Building
- Recruit, train, and manage a high-performing team to support the retail funds line
- Foster a collaborative and innovative culture within the team
- Direct short-and long-term department staffing needs and development at the overall function level
- Develop and maintain strategic relationships with senior firm / function management
- The ability to manage large teams of employees and provide direction on complex business needs
- Manage a team of Relationship and Client Service Delivery Managers that monitor KPIs and KRIs to ensure client satisfaction is consistently reviewed
Financial Oversight
- Develop and manage the budget for the retail funds line
- Monitor financial performance and implement strategies to achieve revenue and profitability targets
About You
- You have a Bachelor's degree in Finance, Business Administration, or a related field.
- Advanced degree (MBA, CFA) is highly desirable.
- Minimum of 15 years of experience in the alternative investments sector, with a focus on retail services.
- Proven track record of leadership and success in a senior management role.
- Strong background in business development and client relationship management.
- In-depth knowledge of alternative investment products and market trends.
- Exceptional leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to work effectively in a global, fast-paced environment.
Salary Range: The New York salary range for this position is USD $350,000 to $750,000. The salary of the successful candidate will be based on a variety of factors, including but not limited to, education, years of experience, training, skills, abilities, internal equity, and the location of the successful candidate.
Our Benefits
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training, education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
Citco is an Equal Opportunity Employer. It is our policy to make all employment and personnel decisions without discriminating on the basis of race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, and any other protected status.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.