Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Pay and Benefits: - Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The Impact you will have in this role:
Being a member of the Enterprise Product and Platform Engineering domain means you will be part of a diverse and collaborative team with critical responsibilities to protect the financial services industry and serve our clients, both internally and externally. As an Associate Director in IT, you will be looked at as a leader in the IT Asset Management team playing a critical role in modernizing how we manage our asset inventory in the CMBD, implementing and managing the data model to support it, and the relationships between them. This role provides a unique growth opportunity to use your experience, communication, and problem-solving skills to transform and advance some of our most critical support functions. You and your team will drive the governance of ITAM as well as bringing to bear newer discovery processes to ensure the most accurate controls are in place.
You and your team will drive the governance of ITAM as well as leveraging newer discovery processes to ensure the most accurate controls are in place. The Associate Director also creates, maintains, and tracks KPI's and identifies controls to measure effectiveness of our CMDB and adherence to policies and procedures and creates reports to senior management team to provide transparency.
Your Primary Responsibilities:
As an Associate Director in IT, you will be a strategic subject matter expert and leader in the IT Asset Management team, playing a crucial in modernizing how we manage our configuration management database, the inventory of our assets, the data model around it, and all the relationships among those systems. This role provides a unique growth opportunity to use your experience, communication, and problem-solving skills to transform and advance some of our most critical support functions. You and your teammates will drive the governance of ITAM and our CMDB as well as bringing to bear newer discovery processes to ensure the most accurate controls are in place. This is an exciting time for the area where we are in the midst of transforming, modernizing, and improving our overall implementation of our CMDB so a great experience to join the energy of the moment.
- Lead our CMDB team, including the responsibilities to manage staff
- Drive Configuration Management Database (CMDB) data quality and coverage efforts
- Manage the modernization of the ITAM process that builds on an industry standard platform, to gain more insights into relationships and life cycle management, that more effectively help DTCC manage risk
- Collaborate with all engineering teams ensuring they are aware of ITAM capabilities and their responsibilities for their data in the CMDB
- Align with process, operations, and those responsible for life cycle management of their components to ensure completeness and alignment with upstream and downstream impacts
- Establish and maintain documentation of policies, procedures, job aids, and reports
- Ensure process efficiency by implementing the key performance indicators; suggest improvements to the process continuously
- Involvement in audit and regulatory reviews
- Maintain strong operational controls around ITAM
**NOTE: The Primary Responsibilities of this role are not limited to the details above. **
Qualifications: - Bachelor's degree preferred with Masters or equivalent experience
- Minimum of 10 years of related experience
Talents Needed for Success: - Ability to meet with clients, present to senior management and provide updates to regulators / supervisors
- Ability to work across teams to create partnerships that achieve organization goals, and passionate about building an innovative culture
- Strong critical thinking, communication and teamwork skills are key to be successful in this role
- Minimum of 10 years of related experience, including IT delivery, operations, service management and/or support
- Proven track record of implementing and/or transforming ITAM functions
- Familiarity with Agile methodology
- Familiarity with Infrastructure design standards for modular, secure, and resilient applications to drive root cause analysis across the breadth of the enterprise
- Deep understanding of IT Asset Management principles, configuration management, and ITIL best practices
- Strong knowledge of the Common Service Data Model (CSDM) and its application in the IT Asset Management space
- Strong analytical skills to support independent and effective decisions
- Experience initiating Continuous Improvement Projects
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
