At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
Basic Purpose: This role is responsible for building and running a Central Ops team within ICS that will be responsible for operations supporting US Proxy (registered and beneficial), Interims (registered and beneficial), Global Proxy, Canada Proxy and Corporate Actions (U.S. and global). As a start, this role will be responsible for building on the work through the Business Process Re-engineering project in a) developing detailed process flows for each of the products in scope, in a manner that leverages natural synergies between products, and uses AI/automation to automate most of the steps, b) designing an org structure that supports those processes and c) working with product to identify and develop/optimize all the technology tools to support the org. On an ongoing basis, this role will be responsible for end-to-end operations for products in scope.
Job Responsibilities:
- Design and continuously refine the detailed process flow and roles for operations where synergies exist across ICS (for example US Proxy), building on the Business Process Re-engineering output.
- Partner with senior leaders to drive a central operations organization where commonalities exist, evaluating each function and each team that’s involved in the operations today across the organization
- Work with all the stakeholders and the regulatory modernization team led by Product leadership to create requirements for key tools to enable the central operations organization, specifically a workflow tool for all ICS, operational and management dashboard etc.
- Oversee all centralized operations (excluding print-production) and work with client services team embedded in the BUs to ensure all SLAs are met at the lowest cost and lowest risk possible on an ongoing basis.
- Communicate challenges to Sr. Leadership in order to resolve issues timely and efficiently
- Provide coordination and strategic direction across the ICS business units as it relates to operational functions
- Manage a small team
Preferred Qualifications:
- Bachelor’s degree or equivalent experience preferred
- Operational knowledge/background
- Financial services Industry experience a plus
- 10+ years of relevant professional experience
Skills/Competencies:
- Strategic mindset
- Creative problem solver
- Attention to detail
- Written communication skills; strong presentation skills
- Ability to communicate effectively to senior leadership and associates
Salary range $180,000.00-$220,000.00. Bonus Eligible.
Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offering
Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.
