Job Description
Join JPMorgan Chase in redefining workplace dining at our iconic new global headquarters. As the Director of Employee Dining Strategy, you'll be at the forefront of creating a dynamic and engaging dining environment for our employees and visitors. Be part of a team that values innovation, collaboration, and excellence.
As a Dining Program Manager within our Amenity Services team, you will collaborate with vendor partners, amenity services leaders, and corporate teams to deliver outstanding dining experiences, ensuring seamless integration with the overall employee experience. The role reports directly to the Amenity Services General Manager. JPMorgan Chase is building a new global headquarters at 270 Park Avenue in New York City, featuring best-in-class client and amenity spaces. We are seeking a Director of Employee Dining Strategy to lead the 270 Park Employee Dining strategy
Job Responsibilities
- Develop and implement strategies for a multi-concept food hall, including chef-driven and branded concepts.
- Oversee vendor operations and maintain branding standards.
- Implement KPIs to track vendor performance and ensure healthy dining standards.
- Drive digital dining innovation and conduct market reviews.
- Gather consumer insights and provide tailored menu guidance.
- Develop and manage budgets, partnering with finance for analysis.
- Ensure compliance with risk and sanitation guidelines.
- Collaborate with vendor partners, amenity services leaders, and corporate teams.
- Serve as the relationship manager for all dining vendors and collaborate on new engagements.
- Communicate with senior management and staff on strategic initiatives.
Required Qualifications
- Bachelor’s degree preferred.
- 10+ years of relevant food service experience.
- Strong client focus and excellent communication skills.
- Business management and analytical skills.
- Experience in vendor team management and multi-unit operations.
- Proficiency in Microsoft Office Suite.
- Proven leadership skills with the ability to integrate various functional disciplines.
- Direct experience in food and beverage organizations.
- Excellent organizational and communication skills.
- Ability to manage budgets within a complex financial structure.
Preferred Qualifications
- Experience in a financial institution environment.
- Long-term program strategy development.
- Project management expertise.
- Technology integration experience (e.g., digital tools, mobile ordering).
- Interpersonal and relationship-building skills.
- Organized, detail-oriented, and able to multi-task.
- Crisis management and problem-solving skills.
- Experience with self-service kiosks and contactless payment systems.
- Ability to drive transformation in food and beverage settings.
- Experience in conducting competitive reviews and defining program strategy.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About The Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
