At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
As a Business Risk Portfolio Manager enabling the AI Center of Excellence (COE), you will partner with colleagues across AI product, design, operations, and technology to deliver results that have a direct impact on customer experiences (CX) as well as the Bank’s operational effectiveness. You will work with business and risk partners to ensure commensurate controls and monitoring are in place to mitigate any new or emerging risks within your assigned portfolio(s). In this individual contributor role, you will partner with a broad set of business and risk stakeholders to identify existing and emerging risks in an open, collaborative environment where new ideas and solutions are evaluated extensively prior to commercialization. The ideal candidate will have previously served in a risk management and/or compliance capacity in the use of AI/ML and have experience bringing ideas from concept to commercialization. This Risk Portfolio Manager will partner with Senior Leaders, Risk/Compliance/Audit (RCA) Consultants, RCA Managers and other Senior RCA Managers to oversee the successful creation, implementation, and maintenance of an effective AI risk management framework for their portfolio(s).
The successful candidate must have a good knowledge of AI/ML product development processes, including an understanding of the model development lifecycle with a lens towards building and scaling AI technologies in a responsible, ethical, and well-managed manner. The candidate will possess a sound understanding of process management strategies and risk methodologies. Core responsibilities for the Risk Portfolio Manager include oversight of appliable AI process hierarchy, critical business process/control identification and consultation, horizontal support for Bank risk policies/protocols, and ongoing development of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business model. The Risk Portfolio Manager may be called upon to assist with projects and/or activities that ensure compliance with applicable federal, state, and local laws and regulation. In addition, as it relates to your assigned portfolio, you will ensure partnerships between the AI Center of Excellence (COE) and the appropriate specialists within the Risk Lines of Defense.
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Typically more than 10 years of Financial Services Risk Management and/or Compliance experience in Digital, AI/ML, or other applicable risk management environments
- Knowledge of Digital products/services, operations, systems, external APIs, and associated risks and controls
- Expert knowledge of Risk/Compliance/Audit competencies
- Knowledge of AI/ML product development processes, including an understanding of the product development lifecycle with a lens towards building portfolios of AI technologies in a responsible, ethical, and well managed manner
- Communication skills must range from participation in detailed technical discussions to business-oriented presentations to working closely with Senior and Executive Management
- Knowledge of model risk management (MRM) and data analytical requirements associated with AI/ML initiatives (5+ years experience)
- Advanced knowledge of applicable AI/ML laws and emerging risks
- Extensive understanding of process and change management delivery ways of working (e.g., Agile, SDLC, etc.) and Digital Risk control methodologies
- Strong analytical, problem-solving and negotiation skills
- Applicable industry and/or methodology certifications (e.g., SAFE Agile, etc.)
- Experience with supporting regulatory/audit reviews as well as issue remediations
Preferred Skills/Experience
- Agile in thinking with the ability to rapidly evolve with changing risk and control expectations
- Strong collaboration skills with a history of delivering successful project outcomes
- Excellent written and verbal communication skills
- Proficient computer skills, especially Microsoft Office applications
-Experience working with a matrixed team
**The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.**
**We are hiring in the following locations:
Irving, TX
Minneapolis, MN
Chicago, IL
San Francisco, CA
New York, NY
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $129,455.00 - $152,300.00 - $167,530.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.
