Your opportunity
Schwab is building out a
Transformation Management Office (TMO) to accelerate large, cross-enterprise transformation across the firm. This organization partners closely with teams across Schwab to support all facets of transformation, from identifying and prioritizing opportunities, to implementing and executing transformation programs, to evolving skillsets and mindsets.
Within the TMO, we are standing up and leading a set of cross-enterprise programs and initiatives to improve client experience and drive greater scale and efficiencies for the broader firm. To that end, the TMO is seeking to hire a
Senior Manager of Business Transformation to advance the TMO’s priorities and initiatives.
In this role, you will lead one or more transformation initiatives, working across both “strategy” and “execution”. Additionally, you will play a critical role in TMO-wide efforts, including managing program communications to senior and executive leadership, screening and assessing new transformation opportunities for the TMO, etc. As a member of a newly forming team, you will also help shape the culture of the TMO team and how we work.
Key Responsibilities
- Drive transformation efforts from beginning to end (e.g., defining strategy, designing plans, managing execution, facilitating handoffs), in collaboration with TMO team members and key stakeholders
- Provide executive visibility and line of sight of all TMO programs to TMO leadership, firm leaders, and broader Schwab (e.g., Steering Committees, Executive Council) via management of key TMO communications
- Support TMO-wide strategic efforts (e.g., strategy assessments for new programs and initiatives for TMO support, screening opportunities across enterprises)
- Drive strategy, planning, and implementation of transformation work (e.g., roadmapping, activating stakeholders, adapting plans as needed, proactively managing risks)
- Drive communication with stakeholders and amplify engagement, ensuring needs are met throughout the transformation efforts (e.g., ensuring alignment with the vision, sustaining a sense of excitement and enthusiasm)
- Ensure alignment and coordination across related initiatives, in partnership with TMO leaders and team members
- Support leadership surge asks (e.g., conduct ad hoc analysis as needed)
- Contribute to the culture of the team and how we work; help to establish team norms and processes
- Help strengthen Schwab’s overall “transformation muscle” by regularly contributing to transformation best practices and supporting broader Transformation communications
What you have
Ideal Candidate Profile
- Strategic thinker – Can break down complex problems; plans and prioritizes thoughtfully; thinks through situations from multiple perspectives and angles
- Ability to quickly activate work and teams to get things done – Can quickly and thoughtfully organize stakeholders and scopes of work, influences without authority
- Outstanding communicator – Can explain concepts and details to a variety of audiences; effectively facilitates discussions; develops effective presentation materials (e.g., Powerpoint) and other documents
- Low ego, adaptable team player – Highly comfortable with ambiguity, and adapts quickly to changes
- One Schwab mindset – Gathers and applies learnings, best practices, examples, etc. from other initiatives to drive consistency where possible
- Strong relationship builder – Possesses interpersonal and teamwork skills to collaborate with stakeholders across the firm; understands; understands importance of building, developing, and maintaining relationships to help guide and accelerate work
- Self-starter – Thrives in a fast-paced work environment with a positive attitude, and strong focus on executional certainty, and bias for action
Required Skills
- 7+ years of work experience, preferably at least 2-3 years in strategy or management consultant roles
- Experience and exposure working with senior leadership teams
- Strong executive presence, including demonstrated written, visual, and oral communications skills
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
