Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Senior Project Manager
What does a successful Senior Project Manager do at Fiserv?
You will play a pivotal role in our Sales Tech environment. Your primary responsibilities will include facilitating meetings, gathering business requirements, and developing project plans. You will serve as a trusted member of our team, interfacing with IT management, architects, database administrators, and other Salesforce professionals. Your ability to communicate effectively across various departments and manage complex projects will contribute directly to our success.
What You Will Do
- Define project timelines, draft proposals, establish budgets, and maintain project documentation throughout the project lifecycle
- Coordinate between internal teams and external resources, ensuring clear, effective, and consistent communication of guidelines and deadlines
- Assess risks throughout the project lifecycle and proactively implement issue resolution with project stakeholders
- Delegate and prioritize tasks among internal teams, conducting status updates and check-ins to ensure task completion
- Provide regular project status check-ins, progress tracking, and updates on deliverables to internal teams, external resources, clients, and stakeholders
- Manage client relationships throughout the project lifecycle, ensuring ambitious standards and accountability for deadlines
- Resolve problems with all parties involved to ensure project success
- Support new team members with onboarding, mentoring, planning, budgeting, implementation, and maintaining messaging consistency and overall quality control
What You Will Need To Have
- 5+ years of experience in project management within sales support and/or financial verticals
- 5+ years of experience in developing project plans and task lists
- 5+ years of experience providing project accounting and documentation
- 5+ years of experience solving complex problems and analytical skills
- 1+ years of experience supporting Fiserv products
- Bachelor’s degree in computer science, engineering, or a related field, or an equivalent combination of education, work, and military experience
What Would Be Great To Have
- Project Management Professional (PMP) or Certified ScrumMaster® (CSM®) certification
- Experience with Salesforce or other contact center technology
- Advanced knowledge of IT frameworks and functional objectives
- Experience in coordinating between internal teams and external resources
Important Info About This Role
- We are better together. This role is fully on-site
- This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered
Salary Range
$96,200.00 - $164,900.00
These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Thank You For Considering Employment With Fiserv. Please
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What You Should Know About Us
Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune
® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.
Our Commitment To Diversity And Inclusion
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning About Fake Job Posts
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.
