Job Description
This role provides essential support to all US Revenue Operations team functions, with primary focus on the Collection of client invoices, and US cash receipt processing.
Primary Responsibilities and/or Essential functions:
- Works closely in support of the Lead Collections Specialist to review the aging Accounts Receivable inventory, with an emphasis on invoices aged 120 days or greater.
- Coordinates with Revenue Coordinators in support of collection efforts related to aging receivables, including direct follow up and contact with firm clients, where authorized.
- Assists in reporting, documenting, and escalating any issues delaying payment processing by Firm clients.
- Updates the 3e Collections module for all direct collection activity and collections related information on a timely basis.
- Helps with the updating and production of our monthly Collections Forecast within 3e.
- Responds to Billing and Accounts Receivable inquiries with clarity, accuracy, and efficiency.
- Provides information to support the review of partially paid invoices, including preliminary research in various e-billing platforms, or e-Billinghub.
- Provides end-to-end coverage for the Personal Receivables cost recovery process.
- Prepares communications to obtain write-off approvals for aged AR balances, as directed by the Lead Specialist.
- Provides end to end coverage for our Cash Receipt processing function, and other departmental functions as directed.
- Assists with tracking and resolution of unallocated cash receipts.
- Handles additional responsibilities as required by management.
Knowledge, Skills & Abilities:
- Intermediate or higher level familiarity with Microsoft Office (especially Excel and Word).
- Familiarity with Elite 3e is a plus.
- Familiarity with e-billing submission platforms, and/or e-BilingHub, is also a plus (Tymetrix, Serengeti, Collaborati, etc.).
Education/Certifications:
- Add minimum education requirement here as well as any preferred education or certifications
Estimated salary range is $55,000 - $65,000. Compensation decisions within the range are dependent on the facts and circumstances of each case including but not limited to the individual's skills, experience, and qualifications.
