Empowering Financial Futures.
For more than 65 years, Glenmede’s independent ownership, innovation and unwavering commitment to our clients have made us a trusted partner for private wealth, endowment & foundation, and investment management clients.
Our people are invaluable. Through a team-oriented environment, your knowledge, expertise and varied backgrounds contribute to thoughtful innovation. Our culture fosters opportunities for continuous career growth and development in all areas of the organization. Working at Glenmede, you will experience the infrastructure and resources of a large firm combined with the client and employee focus of an independently owned boutique.
This position will operate in a hybrid work environment, 3 days per week in the office (Philadelphia, PA).
OVERVIEW:
Glenmede is seeking an Institutional Operations Officer to join our team. The person in this role will report to Glenmede’s Director of Institutional Operations. This role is pivotal in advancing institutional client performance and analytical reporting as well as delivering broad support to our clients and internal teams. The position will be responsible for helping to oversee operational processes and reporting in service of Glenmede’s Endowments & Foundations and Private Wealth teams. Glenmede’s client portfolios include investments in public equity funds, private growth equity and buyout funds, venture capital funds, hedge funds, real assets, fixed income and direct co-investments. The role offers the opportunity to work directly with scaled institutional endowment portfolios as well as serve a broader roster of clients in advance of their diverse missions and goals.
RESPONSIBILITIES:
- Platform Development.Further develop Glenmede’s operational platform and ability to offer best-in-class reporting to OCIO clients. Work collaboratively to identify and implement improvements to enhance the efficiency and accuracy of internal processes and reporting, including the potential implementation of new software solutions relevant to institutional clients.
- Transaction Support. Provide operational support for the firm’s largest clients by capturing and reconciling investment activity across all internal systems.
- Monthly Close. Coordinate the accurate closing of client records, coordinating the monthly custodial close process and creation of monthly performance reports for clients.
- Portfolio Modeling. Maintain pro-forma portfolio and cash flow models for client and fund of funds portfolios.
- Liquidity Management. Review and interpret underlying manager fund offering documents and maintain liquidity models for client and fund of funds portfolios.
- Exposure Capture. Support the investment team in capturing and reporting on underlying manager exposure and aggregate client exposure data.
- Research Platform Maintenance. Work to ensure documentation from underlying investment managers is captured and available to internal stakeholders on a timely basis and maintain operational components of the firm’s research management platform.
- Relationship Management Support. Assist with preparation of exhibits for client investment committee meetings and collaborate with client service teams to address client inquiries as well as facilitate responses to external audit inquiries.
- Onboarding. Serve as a member of the transition team responsible for the successful onboarding of new institutional client relationships.
- Data Collection. Coordinate with investment managers, fund administrators, and third-party service providers to collect investment transparency reporting including coordination of questionnaires to collect operational, compliance, Diversity, Equity, and Inclusion (DEI); and Environment, Social, and Governance (ESG) information.
- Valuation Support. Work with the firm’s internal valuation working group to help coordinate data gathering related to investments integral to the timely completion of client and fund of funds audits.
- Management Reporting. Assist with coordination and creation of management reports for distribution within the E&F and Glenmede management teams.
- Firm Building. Engage in department-specific and firm-wide initiatives to complete corporate initiatives, projects, and business analysis supporting Glenmede’s strategic goals. Ability and willingness to contribute to the advancement of team, office and business capabilities. Perform other duties as required by position.
REQUIRED QUALIFICIATIONS:
- Bachelor’s degree in Finance, Economics, Accounting, or a related field.
- 5+ years of experience in investment operations, performance measurement, fund accounting, or a related role in an endowment, foundation, pension, OCIO, bank or other asset management firm.
- Proficiency with performance measurement tools and software, as well as advanced Excel skills. Knowledge of various investment instruments including private equity, hedge funds, stocks, bonds, and derivatives plus general knowledge of investment accounting and performance practices.
PREFERRED QUALIFICATIONS:
- Certifications: CPA, CFA, CIPM or other relevant professional certifications.
- Strong analytical and quantitative skills with the ability to interpret complex data and generate meaningful insights. Experience in performance reporting and attribution for multi-asset class portfolios including private equity, hedge funds, and other partnerships.
- Excellent written and verbal communication skills, with the ability to present information clearly and concisely to all stakeholders. Represent Glenmede with a high degree of professionalism, respect, and discretion in dealings with clients, external investment managers and vendors.
- High level of precision and attention to detail in all work products and a fundamental commitment to ensuring client reporting is accurate.
- A commitment to ethical principles and professional standards, acting with transparency, fairness and desire to prioritize the best interest of clients. Upholds confidentiality, avoids conflicts of interest, and ensures all actions align with legal and regulatory requirements.
Headquartered in Philadelphia, PA, Glenmede has 9 office locations in the US. For further information, please visit http://www.glenmede.com.
Our Benefits Overview:
- Competitive health and welfare benefits, including company HSA contributions
- Numerous voluntary benefit choices available
- Superior 401k match
- Tuition reimbursement
- Company subsidized commuter benefits
- Generous paid time off, including parental leave
- Plus more!
Glenmede is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Glenmede is committed to the principle of equal employment opportunity for all employees and applicants and to providing employees with a work environment free of discrimination, retaliation, and harassment. All employment decisions, including hiring decisions, at Glenmede are based on business needs, job requirements and individual qualifications in full compliance with all local, state and federal laws prohibiting discrimination on the basis of any status protected by the laws or regulations in the locations where we operate. Glenmede will not tolerate discrimination or harassment based on any of these characteristics. https://www.glenmede.com/equal-opportunity-employer/
** We are not seeking agency assistance with this role. No agencies, third parties, or phone calls, please. Glenmede is not accepting unsolicited resumes from search firms. All resumes submitted by search firms to any employee at Glenmede via-email, the Internet, or directly without a valid written search agreement will be deemed the sole property of Glenmede, and no fee will be paid in the event the candidate is hired by Glenmede.
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