Who You'll Work With:
We are seeking a Nashville-based Network Implementation Engineer to join our Network Implementation and Operations Team in Global Technology Infrastructure (GTI).
What You'll Do:
This is a hands-on role in which the engineer actively and frequently participates in support, troubleshooting, implementation, coordination, and other day-to-day tasks. Candidates must be knowledgeable of commercial networking platforms and supporting products, e.g. WAN and LAN switching & routing, wireless, NAC. Programming skills and knowledge of automation/orchestration tools such as Python, Ansible, etc. are very desirable. Other activities include analysis of ticket information for chronic issues, proper escalation with service providers and equipment manufacturer support, coordinating and leading problem resolution across IT teams.
The role supports global data and voice networking and communications, and related infrastructure technology.
The key job responsibilities include, but are not limited to:
Ownership and accountability of escalated problem tickets and cross-discipline troubleshooting, problem solving and optimization efforts
Proactive monitoring of network health and analysis, development and recommendation of resolution to any potential issues
Escalate issues with vendors including carriers, manufacturers (e.g., Aruba, Arista, Cisco, etc.) and service providers
Proactively monitor performance, capacity and QoS queue utilization and recommend upgrades in capacity as necessary
Escalation point for Network Operations Center personnel
Maintain device software versions according to standards and policies
Develop templates for standard configurations and maintain device configurations according to these templates
Maintain detailed documentation
Implementing new features and practices as developed by Engineering
Formulating a roll out strategy for new features/platforms as determined by team’s strategy
Manage multiple network projects and infrastructure across multiple platforms; networks, public cloud and/or applied security technologies
Ensure that a thorough and detailed handover to Operations team from Engineering or Implementation teams, including training on new technologies to be deployed
What We're Looking For:
The ideal candidate will have prior financial services industry experience, a bachelor’s degree in computer science or closely related subject, and 8+ years’ experience in support of a complex network infrastructure. The position requires strong team-building skills and must be able to collaborate effectively with a group of high performing individuals. Cisco CCNP or other vendor equivalent certifications is desired.
Required Skills:
Expert level proficiency in one or a combination of Aruba, Arista, and Cisco switches and wireless networking
A thorough understanding of SD WAN technology
Very strong analytical & problem-solving skills, including detailed network and packet capture analysis using Wireshark
Strong written and oral communication skills with an understanding that group presentations on created work will be required for knowledge transfer
Ability to communicate effectively with technical and non-technical stakeholders, including senior management
Familiarity with the change, incident and problem management systems & procedures
Ability to collaborate on a global team with colleagues in the US, UK, Amsterdam, and India
Highly Preferred Skills:
Programming knowledge for automation in languages such as Python, C/C++, or PowerShell
DevOps processes experience with “Infrastructure as Code”, leveraging Ansible and related tools for configuration management and bare metal provisioning in adherence to and compliance standards
Adept with Private and Public Cloud preferably in Microsoft Azure
Who We Are:
As a leading global investment management firm, AB fosters diverse perspectives and embraces innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals, and private wealth clients in major markets worldwide. Our ambition is simple: to be our clients’ most valued asset-management partner.
With over 4,400 employees across 57 locations in 26 countries, our people are our advantage. We foster a culture of intellectual curiosity and collaboration to create an environment where everyone can thrive and do their best work. Whether you're producing thought-provoking research, identifying compelling investment opportunities, infusing new technologies into our business, or providing thoughtful advice to clients, we’re looking for unique voices to help lead us forward. If you’re ready to challenge your limits and build your future, join us.
Nashville, Tennessee
