At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
Broadridge is growing and we are excited to be expanding our team. We are seeking an individual to join our Money Market Portal team. You would be joining a group of highly-skilled individuals with various levels of experience and diverse backgrounds. We pride ourselves on solid customer relationships, accuracy, teamwork, and flexibility. As our Operations Specialist, you will provide service and support to our bank clients. You will be responsible for daily cash settlements, customer queries surrounding trading and settlement, wire processing, dividends, and account reconciliation.
Are you looking to join a creative and dynamic team? Would you like to help make a significant impact? See how you can contribute to our fast-growing organization today.
Responsibilities include:
- Build and maintain quality relationships with new and existing clients
- Work proactively and accurately within daily deadlines
- Partner, research, and communicate with internal teams when need arises.
- Work closely with both Fund Companies and Clients to ensure accurate and timely processing of money market trades and wires.
- Assist with new customer onboarding and conversions
- Be curious! Ask questions to better understand client needs; provide education to clients.
- Monitor daily trading activity and communicate to clients and funds as needed.
- Anticipate, research, and resolve issues concerning trading and settlement.
- Become well versed on internal processes and services offered while speaking confidently, proficiently, and answering questions from clients
Qualifications:
- Bachelor's degree or 2+ years of equivalent experience preferred
- Ability to maintain positive relationships with clients
- You should be a strong self-starter with a keen attention to detail and the ability to work under tight deadlines
- Ability to work in a dynamic environment and adapt to changing circumstances
- Strong working knowledge of Microsoft Word, Excel, PowerPoint, and SharePoint
- Ability to multi-task and excellent time management and follow-up skills. You will need to be able to manage multiple tasks at a time, within stated deadlines
- Strong interpersonal and customer service skills
Compensation Range: The salary range for this position is between $60,000 - $70,000. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Bonus Eligibility: Bonus Eligible
Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.
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Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.
